[Hiring] Retirement and Benefits Specialist @C2 Technologies

Role Description

C² Technologies seeks Retirement and Benefits Specialists to support federal human capital programs. This position provides guidance and administrative support related to federal retirement, insurance, savings, and employee benefit programs throughout the employee lifecycle.

• Counsel employees regarding federal retirement and benefit programs
• Explain eligibility, enrollment, coverage, and life-event requirements
• Review retirement applications and supporting documents for completeness and accuracy
• Prepare retirement estimates and assist employees with retirement planning
• Process benefit enrollments, changes, transfers, and terminations
• Research employee service histories and resolve discrepancies affecting benefits or retirement eligibility
• Support the Federal Employees Retirement System, Civil Service Retirement System, Thrift Savings Plan, Federal Employees Health Benefits Program, and Federal Employees’ Group Life Insurance
• Assist employees with military service deposits, civilian service deposits, beneficiary designations, and survivor benefit elections
• Coordinate with payroll offices, benefits providers, and applicable government organizations
• Maintain accurate case files, counseling records, and benefits documentation
• Respond to employee inquiries and escalate complex cases when appropriate
• Protect personally identifiable information and sensitive employee records

Qualifications

• Bachelor’s degree in human resources, business administration, public administration, finance, or a related field preferred
• Relevant federal retirement and benefits experience may be considered in place of education requirements
• Experience administering retirement, insurance, leave, or employee benefit programs
• Federal retirement and benefits experience strongly preferred
• Experience reviewing retirement packages and calculating service credit preferred
• Experience providing benefits counseling to employees and retirees

Requirements

• Knowledge of federal retirement and employee benefit programs
• Strong customer service and employee-counseling skills
• Ability to explain complex benefit information clearly and accurately
• Strong research, calculation, and problem-solving skills
• Attention to detail and protection of confidential information
• Ability to manage sensitive cases and time-critical deadlines

Benefits

• Comprehensive medical, dental, and vision insurance options
• 401(k) retirement plan with company match
• Paid Annual Leave (PAL)
• 11 paid federal holidays and other paid leave programs
• Employer-paid life insurance
• Supplemental insurance for accident, critical illness, and hospital care
• Short-term/long-term disability coverage
• Employee Assistance Program (EAP)