[Hiring] Program Specialist II @Allegis Global Solutions

Role Description

The Program Specialist II serves as a strategic partner to client hiring managers and staffing vendors, providing advanced consultative support throughout the contingent labor lifecycle. This role expands on the Program Specialist I responsibilities by proactively identifying process improvements, mentoring junior team members, and driving supplier performance. The Program Specialist II is expected to manage more complex requisitions and provide data-driven insights to enhance client satisfaction and operational efficiency.

Essential Functions:

• Strategic Client Engagement
  • Lead requisition intake sessions with hiring managers, offering consultative guidance on market trends, rate benchmarking, and talent availability.
  • Anticipate client needs and proactively recommend sourcing strategies.
  • Build long-term relationships with key client stakeholders to understand evolving business needs.
• Process Optimization and Reporting
  • Analyze requisition and fulfillment data to identify trends and recommend process improvements.
  • Develop and deliver customized reports and dashboards for clients and internal stakeholders.
  • Ensure compliance with client-specific policies and procedures.
• Supplier and Worker Oversight
  • Evaluate supplier performance using KPIs and recommend corrective actions or recognition.
  • Lead quarterly business reviews with suppliers.
  • Oversee complex worker assignment changes and ensure data integrity across systems.
• Mentorship and Team Collaboration
  • Provide guidance and support to Program Specialist I team members.
  • Share best practices and contribute to training initiatives.

Qualifications

• Bachelor’s degree preferred.
• 3-5 years of experience in contingent workforce programs or staffing industry.
• Proven ability to manage complex client relationships and requisitions.
• Advanced Excel and reporting skills; experience with VMS tools and CRM systems.
• Strong presentation and stakeholder management skills.

Requirements

• Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.

Benefits

• Medical, dental & vision.
• Hospital plans.
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents).
• Company paid short and long-term disability.
• Health & Dependent Care Spending Accounts (HSA & DCFSA).
• Employee Assistance Program.
• Tuition Assistance.
• Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave).