[Hiring] People Experience & Development Lead @PawaPay

Role Description

PawaPay is building a People and Talent team whose impact grows as the company scales, focusing on the value they bring while automation manages processes and administration. This role owns the employee experience across the lifecycle, platforms, and data, as well as the reward, engagement, and performance frameworks that shape how people experience working here.

This is a builder role and a senior individual contributor position. Responsibilities include:

• Designing and maintaining automations, workflows, and AI agents across people platforms.
• Owning people platforms and ensuring data integrity.
• Managing the employee lifecycle experience from development to offboarding.
• Running the compensation and leveling process end-to-end.
• Conducting engagement surveys and analyzing performance data.
• Supporting managers and employees through complex situations.
• Building rituals and training that reflect company values.

Qualifications

• Significant experience across the employee lifecycle in a fast-growing, international business.
• Experience with HR platforms and building automations, agents, and workflows.
• Strong data analysis skills to identify areas for improvement.
• Experience in managing compensation cycles and job architecture.
• Knowledge of employment practices across multiple jurisdictions.
• Experience in turning survey data into actionable insights.

Requirements

• Hands-on experience with HR platforms and automation tools.
• Ability to coach managers through performance conversations.
• Experience in designing and delivering training programs.
• Strong communication skills for discussing compensation with managers and employees.

Benefits

• Help improve financial access in Africa.
• Be part of an amazing team that shapes the company culture.
• Join an ambitious, talented, and diverse team.
• Opportunities for personal and professional growth.
• Competitive remuneration.
• 35 days of paid leave per year (inclusive of public holidays) and more.