[Hiring] People Data Operations Coordinator @United Talent Agency

Role Description

UTA seeks a Coordinator to serve as the operational engine of the People Data team, responsible for high-volume, high-accuracy data entry across the full employee lifecycle in Workday. The Coordinator owns the day-to-day execution of lifecycle transactions, manages the shared email and ticketing queue, and administers records for both regular and contract employees. Success in this role requires deep hands-on Workday fluency, disciplined attention to data integrity, and the ability to move a heavy transactional volume without sacrificing quality. This position is fully remote.

The hourly rate for this role is $25 to $29 per hour, commensurate with experience and skills.

What You Will Do

• Workday Data Entry — Employee Lifecycle
  • Execute high-volume employee lifecycle transactions in Workday HCM — hires, rehires, job and compensation changes, transfers, org moves, position management, and terminations — with a consistent focus on accuracy and timeliness.
  • Enter and maintain data for both regular and contract/contingent employees, ensuring correct worker types, positions, cost centers, business units, and supervisory organizations.
  • Perform Workday EIB (Enterprise Interface Builder) data loads and mass updates for bulk transactions, following established templates, validation steps, and audit controls.
  • Reconcile position and worker data, correcting discrepancies and preventing downstream errors in benefits, payroll, and reporting.
  • Maintain confidentiality and privacy of all personal and sensitive employee data.
• Email & Ticketing Queue Management
  • Own and monitor the shared People Data email inbox and ticketing queue, triaging incoming requests, routing appropriately, and acknowledging/resolving within defined SLAs (e.g., 1–2 business days).
  • Track request status end-to-end, follow up on open items, and escalate blockers to the manager or cross-functional partners as needed.
  • Provide clear, professional written responses to employees, managers, and People Business Partners across email, ticketing, and Slack on the status of data requests.
• Recruitment & Onboarding Data
  • Manage the handoff of candidate and new-hire data from Ashby (recruitment/ATS) into Workday, validating field accuracy at the point of entry.
  • Support onboarding data readiness, ensuring new hires and contract workers are set up completely and on time.
  • Coordinate with Talent Acquisition and Systems to resolve integration or data-sync issues between Ashby and Workday.
• Data Integrity & Process
  • Run routine data audits and quality checks; identify error trends and recurring issues and flag them for remediation.
  • Follow and help improve SOPs, checklists, and reference materials for lifecycle transactions and queue management.
  • Support user acceptance testing (UAT) for Workday configuration changes, upgrades, and enhancements.

Qualifications

• 1-3+ years of hands-on HR operations / HRIS data entry experience, with a track record of managing high transaction volume accurately.
• Strong hands-on Workday HCM experience across the employee lifecycle (hires, changes, terminations, position management).
• Direct experience with Workday EIB data loads and mass updates.
• Experience administering data for contract/contingent workers alongside regular employees.
• Familiarity with Ashby (or a comparable ATS) and recruitment-to-HRIS data handoffs.
• Demonstrated experience managing a shared email inbox and/or ticketing queue against defined SLAs.
• Meticulous attention to detail and a strong sense of ownership over data accuracy.
• Strong written communication skills and comfort working with cross-functional partners (Payroll, Legal, Systems, People Business Partners).
• Proficiency in Microsoft Excel; familiarity with ticketing tools (e.g., JIRA, Asana) and collaboration/communication tools (e.g., Slack).

Preferred Qualifications

• Bachelor’s degree in human resources, business, or a related field preferred.
• Experience supporting employees on fixed-term or other employment contracts, including tracking contract terms, start/end dates, extensions, renewals, and related Workday updates.
• Reporting knowledge is a plus — including Workday advanced/custom report writing, matrix reports, and pulling data to answer stakeholder questions.
• Experience in a fast-paced, high-growth, or entertainment/agency environment.
• Prior work supporting data governance or audit frameworks.

Benefits

• The unique and exciting opportunity to work at one of a leading global entertainment companies.
• Access to the tools, leadership, and resources you will need to create and drive a center of excellence.
• The opportunity to do the best work of your career.
• Work in an inclusive and diverse company culture.
• Competitive programs to support your well-being.
• Experience working in a collaborative environment with room to grow.