[Hiring] People Coordinator @Job&Talent

Role Description

We are looking for a People Coordinator to support the successful day-to-day operations and contribute to the growth of one of our client accounts. This role is key to delivering a seamless employee experience, keeping our people operations running smoothly, and helping build a culture where everyone feels valued and supported.

Travel Required: Occasional travel to client sites or medical appointments may be required.

Salary: £28,000 per year (depending on experience)

Key Responsibilities

• Support HR operations for a workforce of 2000 workers across multiple client sites.
• Prepare regular HR reports on headcount, turnover, absenteeism, and compliance for management review.
• Collaborate with Payroll, Recruitment, and Compliance teams to ensure seamless employee lifecycle management.
• Manage parental leave processes, including maternity, paternity, and shared parental leave, ensuring timely communication and accurate form processing.
• Conduct risk assessments where appropriate, including for expectant mothers and employees returning to work following illness or injury.
• Liaise with the Payroll Team regarding leave eligibility, statutory entitlements (e.g., SMP, SSP), and antenatal appointment pay.
• Handle post-maternity leave arrangements, including holiday management and reintegration plans.
• Maintain and regularly update trackers for maternity/paternity, light duties, accidents, and sicknesses.
• Oversee light-duty accommodations: conduct meetings with employees and clients to agree on reasonable adjustments and ensure implementation.
• Manage short-term sickness cases: process sick notes, check SSP eligibility, issue SSP1 forms where applicable, and keep internal systems updated.
• Manage long-term sickness cases: conduct welfare meetings, make referrals to occupational health providers, and liaise with GPs or specialists as needed.
• Maintain accident records and follow up on necessary reports and meetings.
• Support continuous improvement efforts related to employee well-being and workplace safety.
• Communicate with both clients and employees daily via phone and email, ensuring clear, timely, and professional support.
• Assist in preparing HR reports, audits, and compliance checks.
• Ensure accurate record-keeping in line with data protection and labour laws.
• Support diversity, equity, and inclusion initiatives, including mental health first aid.

Qualifications

• A relevant HR qualification (e.g. CIPD Level 3 or above).
• A minimum of 2 years of proven experience in HR administration or employee relations, ideally with a focus on absence or case management.
• Familiarity with HRIS systems (ideally BambooHR) and Google Workspace tools (Sheets, Docs, Slides).
• Strong communication skills, both written and verbal.
• Excellent interpersonal skills and ability to build rapport with employees, clients, and external providers.
• The ability to quickly adapt to changing priorities and multitask effectively.
• A detail-oriented and problem-solving mindset, especially when working under pressure.
• A proactive approach to employee support and case resolution.
• Strong organisational skills and experience using trackers, systems, and documentation tools.

Benefits

• £28,000 - £28,000 a year.

Company Description

Job&Talent is a world-leading, AI-powered workforce management platform for frontline industries. We help companies boost productivity and efficiency at scale, while giving workers the tools they need to thrive. Our mission is simple: to empower the people who make the world go round.

• Built on deep industry expertise, cutting-edge technology, and smart AI agents, our end-to-end platform covers the entire workforce lifecycle — from recruitment and planning to time and attendance, performance, cost management, and communication.
• It delivers measurable improvements in the areas that matter most: fulfilment, attendance, retention, and workforce quality.
• Our platform strength is rooted in unique experience: placing millions of workers over the years and serving thousands of blue-chip clients across delivery, logistics, manufacturing, e-commerce, retail, and hospitality.
• Headquartered in Madrid, the company operates in 10 countries across Europe, the US, and Latin America and is backed by leading investors including Atomico, Goldman Sachs, Kinnevik, BlackRock, and SoftBank.