[Hiring] People Advisor @Cambridge Spark

Role Description

The People Advisor role is perfect for someone who brings well-rounded business experience alongside People expertise. Your understanding of various business functions, gained through hands-on experience will be valuable in providing comprehensive people support across the organisation. As a People Advisor at Cambridge Spark, you’ll be the first point of contact for employee queries while supporting managers with day-to-day people matters. This role offers an excellent opportunity for someone with solid human resources experience who wants to further develop their career in a varied and rewarding position.

Key Responsibilities

• Employee Relations
  • Act as the first point of contact for employee queries and concerns (anything from holiday calculations through to advising on challenging performance conversations)
  • Provide guidance and support to managers on employee relations issues
  • Facilitate conflict resolution and mediation when necessary
  • Manage and monitor employee absence, including sick leave, holiday, and other types of leave
  • Conduct return-to-work interviews and support attendance management processes
• HR Policies and Procedures
  • Develop, implement, and maintain People policies and procedures
  • Keep up to date with changes in employment law and regulations and ensure our policies and processes are aligned with these changes
• Talent Management
  • Develop and implement employee onboarding and off-boarding procedures
  • Support managers in performance management processes
• Learning and Development
  • Identify training needs and coordinate learning opportunities
  • Design and deliver training sessions on People-related topics
• Employee Engagement and Well-being
  • Develop and implement employee engagement initiatives
  • Promote diversity, equity, and inclusion in the workplace
  • Support mental health and well-being programs
  • Implement initiatives to improve work-life balance and reduce absenteeism
• People Analytics and Reporting
  • Collect and analyse People data to provide insights and recommendations
  • Prepare regular reports on key People metrics, including absence rates and trends
  • Use absence data to identify patterns and suggest interventions
• Compensation, Payroll and Benefits
  • Assist in the administration of compensation and benefits programs
  • Provide guidance on salary benchmarking and job evaluations
  • Support the performance review and salary review processes
  • Assist with payroll processing and administration
  • Maintain accurate employee payroll records and information
  • Coordinate with the Finance team on payroll-related matters

Qualifications

• Extensive hands-on experience in Human Resources with a focus on employee relations and advisory work, in a fast-paced, ever-changing environment (ideally within a startup or scale-up tech business)
• Previous work experience in business support roles demonstrating progression (such as administration, customer service, or finance administration)
• Good working knowledge of UK employment law and HR best practices
• Strong administrative and organisational skills
• Natural communicator with excellent interpersonal abilities and attention to detail
• Experience in handling confidential information with discretion
• Proficiency in Google suite and HR systems
• Proven ability to build strong relationships at all levels
• Practical problem-solving approach
• Experience in managing HR documentation and employee records

Requirements

• CIPD qualification (or working towards it)
• Experience in supporting employee engagement initiatives
• Understanding of payroll processes and administration
• Previous involvement in coordinating training activities
• Experience with producing HR reports
• Knowledge of absence management processes
• Background in customer-facing roles
• Experience in finance or business administration
• Understanding of recruitment and onboarding processes
• Previous involvement in wellbeing initiatives

Benefits

• Remote first company providing flexibility to work from home
• Pension with up to 5% matched contributions
• 25 days holiday + Flexi bank holidays + 1 day off on your birthday
• A day for volunteering
• Enhanced Maternity and Paternity Leave
• Health & Wellbeing allowance of up to £30 per month
• Annual Summer and Xmas events
• Company socials including everything from Cambridge College formals, pub nights to team building events
• CPD Allowance alongside quarterly reflections to ring fence time for development and growth
• Private medical insurance and cash plan
• Holiday buy back scheme (up to 10 days p/a)
• EAP with 24 hour confidential support line