[Hiring] Payroll Associate @Strada

Role Description

Join us on a journey of endless possibilities at Strada, where possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Main Responsibilities

• Where applicable support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
• Use Payroll expertise to advise upon client queries/issues and ensure a good understanding of country specific legislation and tasks
• Where applicable ensure Data Management is performed accurately and on time
• Ensure Tickets and Calls are responded within SLA timescales and to a high standard
• Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation. Also support the updating of DWIs
• Proficient in using systems and tools
• SOC Controls completed on time and with the necessary evidences
• All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
• Highlight to Service Manager any deviations from the standard scope of service
• Ability to recognize and deal appropriately with sensitive and confidential information
• Successful completion of all learning objectives
• Time Recording to be completed accurately and on time
• Strada Security Standards are adhered and followed
• Contribute to team meetings and raise any issues immediately to your Service Manager
• Ensure you are up to date with all Strada HR announcements and communications
• Build good relationships with all lines of businesses where appropriate
• Update internal stakeholders, when needed, in a timely and accurate way
• Participates in projects and activities as needed and assigned

Qualifications

• Knowledge of MS Office tools such as Excel, Word, and PowerPoint
• Flexibility to support a global and fast paced environment
• Attention to detail
• Excellent written and verbal skills
• Self-motivated and a willingness to learn

Requirements

• Bachelor’s degree and demonstrated equivalent experience aligned with the position requirements
• 1-2 years relevant experience administering Indonesia Payroll or Health & Welfare/Benefits in an HR Consulting, HR Outsourcing or other corporate environment
• HRIS knowledge

Benefits

• Health coverage
• Wellbeing programs
• Paid leave (vacation, sick, parental)
• Retirement plans
• Learning opportunities
• And more