[Hiring] Onboarding Specialist @Fello

Role Description

The Onboarding Specialist provides administrative and customer service support to participant employers within Fello's Financial Management and Consulting Services (FMCS) program, guiding them through the hiring, onboarding, and training compliance process in alignment with the Maryland Developmental Disabilities Administration and FMCS standards.

• Processing new hire documentation
• Conducting background screenings
• Verifying work eligibility through USCIS Form I-9
• Documenting state-required training certifications
• Supporting employee benefits administration
• Responding to onboarding correspondence and service tickets in accordance with established timelines

This is a full-time, primarily remote position within the Self-Directed Services division.

Qualifications

• Strong attention to detail
• Genuine commitment to exceptional customer service
• Ability to interact professionally and effectively across diverse stakeholders
• Strong oral, written, and interpersonal communication skills
• Works well independently and determines priorities
• Meets deadlines reliably
• Collaborates effectively as part of a team
• Proficiency in MS Word, Excel, Outlook, Adobe Acrobat, and other HR and payroll technology tools

Requirements

• High school diploma or GED
• Minimum of two years of experience in human resources processing of new hire documentation
• Experience utilizing HRIS systems and applying basic employment law requirements
• Bachelor's degree in Business or Human Resources is preferred

Benefits

• Award-winning total rewards (benefits) package
• Opportunities for professional development within our mission-driven organization

Company Description

At Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated.