[Hiring] Onboarding Compliance Ambassador @ABC

Role Description

We need a compliance-savvy, analytical, and friendly Onboarding & Background Check Compliance Ambassador to help ensure that all ABC teammates are aligned with our onboarding standards and meet background check compliance expectations.

Duties & Responsibilities

• Responsible for managing the background check process; identifying process improvement, monitoring efficiency, and ensuring compliance.
• Partners with key stakeholders across People Services, Talent Acquisition, Legal, and Clinical to ensure a compliant and smooth onboarding experience.
• Reviews background check reports and other onboarding documentation with accuracy and discernment; identifies items needing further review or clarification.
• Communicates promptly, professionally, and empathetically with candidates to gather facts and understand the context of any background check findings.
• Applies ABC’s internal criteria and FCRA standards to make informed decisions and escalate cases appropriately.
• Uses HR systems and tools to monitor onboarding and background check progress; maintains accurate documentation and tracking.
• Partners with vendors (such as Sterling) and internal systems teams to troubleshoot issues and ensure timely resolution of background check delays or discrepancies.
• Maintains awareness of state-specific onboarding and compliance regulations, including abuse registry checks, and supports teammates in understanding and completing any required steps.
• Upholds the values of ABC by using friendly, clear, and fact-based communication at every step of the candidate and teammate journey.
• Performs additional duties and special projects as assigned.

Qualifications

• Bachelor’s degree preferred in Human Resources, Business, or related field.
• 1+ years of experience in Human Resources, operations, onboarding, or compliance.
• Strong understanding of FCRA and background check laws.
• Experience working with HRIS systems, onboarding platforms, and background check vendors (Sterling experience a plus).
• Proficiency in Microsoft Excel (pivot tables, filters, formulas) and ability to analyze data effectively.
• High attention to detail and excellent critical thinking skills.
• Experience with Salesforce a bonus.

Critical Traits

• Strong interpersonal skills and a high level of professionalism.
• Ability to analyze information quickly and apply policy fairly.
• High attention to detail and organizational skills.
• Experience supporting process improvement efforts across HR or compliance workflows.
• Strong sense of urgency, ownership, and follow-through.
• Ability to navigate conversations with empathy, curiosity, and clarity to understand context and ensure fairness.

Compensation & Schedule

• Full-Time: $18- $20.19
• Remote

Benefits

• 10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure
• Health/Dental/Vision
• 401(k) with 2% match
• Student Loan Repayment Employer Contributions
• Door Dash Pass, Team Happy Hours, and Regional Nights of Honor

Company Description

Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations. From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 10,000+ strong, serving thousands of children with ASD. Growth with intentionality: We have an intentional focus on our core values. Each center is purpose-built, and each community of teammates is nurtured.