[Hiring] Manager, Employee Experience Technology @Guidewire Software

Role Description

We are seeking a technically strong and execution-focused Manager, Employee Experience Technology to provide functional and technical leadership in the development, optimization, and support of our people systems, primarily Workday.

Serving as a hands-on subject matter expert, this role requires deep experience with Workday, focusing on advancing the design, integration, and scalability of core Workday modules - HCM, Talent, Learning, Peakon and Recruiting.

Guidewire is hyper-focused on leveraging Generative AI to build intelligent agents and to redesign business processes—and this role is expected to actively experiment with, apply, and scale GenAI-driven solutions that enhance the employee experience.

Highly collaborative by nature, this role plays a critical part in driving technical and operational excellence while managing a high-performing team.

Qualifications

• 8+ years of hands-on Workday technical experience, including 3+ years of team management.
• 5+ years of experience working with modern software development technologies (e.g., Python or similar languages), with adaptability to evolving toolsets.
• Proven expertise with Workday HCM, Talent, Learning, and Recruiting modules, including Reporting, Dashboards & Security.
• Deep knowledge of Workday’s integration frameworks, including Workday Studio, EIB, Core Connectors, and APIs.
• Experience managing secure, high-performing Workday tenants in global enterprise environments.
• Strong problem-solving, architecture, and system design skills in a cloud-first, scalable environment.
• Bachelor's degree in Computer Science, Information Systems, or a related field.

Requirements

• Lead cross-functional Workday projects, from gathering requirements and designing solutions to testing, deployment, and change management.
• Implement secure and scalable solutions aligned with systems best practices and Guidewire’s internal engineering and security standards.
• Help translate business requirements into system solutions, oversee and develop Workday team as needed.
• Drive Workday tenant management, including version updates, change control, regression testing, and release adoption.
• Lead the design and delivery of AI-enabled employee experience solutions, partnering with HR, IT, and business stakeholders to improve personalization, efficiency, and usability across the employee lifecycle.
• Present architectural design, integration strategy, security controls and governance plan at EARB for securing technical approval for new vendors or tools.
• Lead continuous improvement initiatives focused on automation, data integrity, and performance tuning within Workday.
• Collaborate with internal partners (e.g., Total Rewards, Talent Acquisition, Payroll, Finance, IT, HR Ops) to optimize employee lifecycle processes and recommend system enhancements—whether delivered through Workday or complementary tools.
• Maintain awareness of current trends and new Workday functionality, providing recommendations to HR Leadership and functional departments on how to take advantage of these new functionalities.
• Manage license structure and ensure compliance.
• Oversee and submit compliance audits to ensure data integrity.
• Ensure user access and permissions are managed correctly.
• Train, guide, and actively share knowledge across all team members, HR staff, and end users to enhance in-house expertise.
• Manage and mentor a team of Workday professionals, including developers, analysts, interns, administrators and contractors.
• Define clear performance expectations, promote career development, and foster a collaborative technical excellence culture.
• Oversee work allocation, capacity planning, and adherence to engineering standards.
• Oversee backlog management respective to resource capacity.
• Build and maintain a documentation-first, test-driven environment across all Workday technical efforts.
• Serve as a player-coach who builds GenAI capability across the team by coaching direct reports, sharing best practices, and fostering hands-on experimentation with Generative AI in support of employee experience initiatives.

Benefits

• The US base salary range for this full-time position is $130,000 - $194,000.
• Base pay will depend on experience, skills, education, training, and location among other factors.
• Eligible for benefits that support health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan.
• Some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards.