[Hiring] Junior People Coordinator @AI Digital

Role Description

The People Coordinator will support People Partners with project-related initiatives and day-to-day operational tasks, contributing to the overall effectiveness and success of the People & Culture team. The role will play an important part in enhancing the employee lifecycle by supporting various People processes and ensuring a smooth employee experience.

• Supporting People Partners with operational and project work.
• Handling daily employee support through the support desk / ticketing system (Asana), ensuring every single employee receives the support they need regarding daily inquiries and issues (while monitoring SLA and KPI metrics to ensure response speed and quality).
• Assisting with employee lifecycle tasks, including pre-onboarding, onboarding support, engagement surveys and offboarding coordination.
• Supporting and improving internal operational processes.
• Managing relevant people operations tasks such as benefits and related coordinator work.
• Maintain and regularly update the internal knowledge base, ensuring company information, onboarding materials, policies, and employee FAQs are accurate and up to date.
• Contribute to cross-functional initiatives aligned with broader People & Culture goals.

Qualifications

• 1–2 years of experience in a coordination, administrative or assistant role (preferably within Human Resources, People & Culture or People Operations).
• Fluent in English (C1 level).
• Excellent written and verbal communication skills.
• Excellent organizational skills, highly structured mindset, attention to detail and ability to manage deadlines without hiding delays.

Requirements

• Experience with ticketing systems (e.g., Asana).
• Familiarity with communication and document platforms (e.g., Slack, Google Workspace, Slite, Notion).

Benefits

• USD compensation that values your expertise.
• Work from anywhere: Fully remote to suit your lifestyle.
• 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.
• Growth-focused environment: Access to learning resources and clear pathways for growth.
• Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more.
• A culture of trust: We cut the red tape - results over rules always. Open talk, ownership and getting things done together.