[Hiring] Human Resources Benefits SME - Contractor @OPSPro, LLC

Role Description

The Human Resources Lead position is a full-time, fully remote role. The primary responsibility is to deliver quality third-party HR support to our clients as consultants and administrative function, using HR knowledge and best practices, also training and mentoring a team of Human Resource professionals for OPSPro. This position is considered a subject matter expert consultant with a variety of industries, company size, and software experience.

• Serve as a subject matter expert consultant across various industries, company sizes, and software tools.
• Deliver quality third-party HR support to clients in an administrative function, using HR knowledge and best practices.
• Train and mentor team members of Human Resource professionals.
• Lead and support clients with HR programs, policies, and initiatives in areas such as:
  • Benefits
  • Software implementation
  • Total compensation
  • Employee relations
  • Federal and state compliance
  • Performance management
  • Training
• Create deliverables and guidance tailored to client needs while maintaining a resource library for OPSPro's service efficiency.
• Develop strong client relationships through credibility, respect, and responsiveness.
• Manage projects, deadlines, and client expectations while collaborating with department colleagues and OPSPro staff.
• Apply knowledge of HR federal government contracting requirements and relevant regulations.
• Create, maintain, and make readily accessible client SOPs and platforms for cross-functional support and coverage at OPSPro.
• Demonstrate consistent customer service and empathetic consulting.
• Maintain billable hour KPIs after a 90-day training period following a tenure lead.
• Assist the internal OPSPro HR team with policy creation and special projects.

Qualifications

• Active SPHR/SHRM-SCP certification.
• A minimum of an AA/AS or BA/BS in Human Resources or related field.
• 5-7 years of progressive HR experience up to HRBP across several HR disciplines, industries, and company sizes.
• Experience working in multiple external client environments.
• iSolved experience, or other software specifically for recruiting, onboarding, and talent management and HR reporting.
• Working knowledge of Service Contract Act (SCA).
• Department of Defense experience and familiarity.
• Proficiency in Microsoft Office Suite.
• Experience with a variety of ATS, HRIS, and LMS implementation, maintenance, and report pulling.

Character and Skills

• Integrity and accountability: Demonstrated integrity and accountability with clients, leadership, and colleagues.
• Organizational skills: Excellent organizational skills, high attention to detail.
• Communication skills: Strong communication and facilitation skills.
• Flexibility and poise: Ambitious and self-driven start-up mentality with flexibility and poise to support small businesses.
• Confidentiality: Always maintain strict confidentiality with clients and their information.
• Client focus: Capacity to balance a fast-paced environment and hands-on service with confidence and forthcoming communication.
• Takes initiative and goal-oriented: Confirmed ability to meet goals and demonstrate value while working under limited supervision.

Core Values

• Own Your Stuff
• Team First
• Trusted Advisor
• Actively Seeks Knowledge
• Good Egg
• Client Excellence Mindset