[Hiring] Human Resources Benefits SME @OPSPro, LLC

Role Description

The Human Resources Benefits SME position is a contract, fully remote role. The primary responsibility is to deliver quality third-party HR support to our clients as consultants and administrative function, using HR knowledge and best practices, also training and mentoring a team of Human Resource professionals for OPSPro. This position is considered a subject matter expert consultant with a variety of industries, company size, and software experience.

• Serve as a subject matter expert consultant across various industries, company sizes, and software tools.
• Deliver quality third-party HR support to clients in an administrative function, using HR knowledge and best practices.
• Train and mentor team members of Human Resource professionals.
• Lead and support clients with HR programs, policies, and initiatives in areas such as:
  • Benefits
  • Software implementation
  • Total compensation
  • Employee relations
  • Federal and state compliance
  • Performance management
  • Training
• Create deliverables and guidance tailored to client needs while maintaining a resource library for OPSPro's service efficiency.
• Develop strong client relationships through credibility, respect, and responsive communication.
• Manage projects, deadlines, and client expectations while collaborating with department colleagues and OPSPro staff.
• Apply knowledge of HR federal government contracting requirements and relevant compliance practices as appropriate, per the DCAA.
• Create, maintain, and make readily accessible to client SOPs and platforms for cross-functional support and coverage at OPSPro.
• Demonstrate consistent customer service and empathetic consulting, while being a trustworthy steward of the client's HR budget.

Qualifications

• Active SPHR/SHRM-SCP certification
• A minimum of an AA/AS or BA/BS in Human Resources or related field
• 5-7 years of progressive HR experience up to HRBP across several HR disciplines, industries, and company size
• Experience working in multiple external client environments
• iSolved experience, or other software specifically for recruiting, onboarding, and talent management and HR reporting
• Working knowledge of Service Contract Act (SCA)
• Department of Defense experience and familiarity
• Microsoft Office Suite
• Variety of ATS, HRIS and LMS implementation, maintenance, and report pulling

Requirements

• Demonstrated integrity and accountability with clients, leadership, and colleagues
• Excellent organizational skills, high attention to detail
• Strong communication and facilitation skills
• Ambitious and self-driven start-up mentality with flexibility and poise to support small businesses
• Always maintain strict confidentiality with clients
• Capacity to balance a fast-paced environment and hands-on service with confidence and forthcoming communication
• Confirmed ability to meet goals and demonstrate value while working under limited supervision

Core Values

• Own Your Stuff
• Team First
• Trusted Advisor
• Actively Seeks Knowledge
• Good Egg
• Client Excellence Mindset