[Hiring] Human Resource Assistant @billups

Role Description

As part of our People Operations function, the HR Assistant fulfills a crucial part in providing administrative and operational support within the EMEA HR team, ensuring smooth and efficient HR operations and processes. In this role you will focus on helping to enhance the employee experience by:

• Ensuring smooth onboarding of all EMEA employees
• Maintaining EMEA employee records
• Acting as the first point of contact for administrative questions and inquiries
• Contributing to building a positive working environment

You will directly report to the EMEA HR Director based in the Netherlands and work closely with the Payroll & Benefits Manager based in Spain as well as the larger People Operations team, who are based in the US. The People Ops team is a supportive, collaborative and professional team where your ideas will be greatly valued. You are encouraged and empowered to take initiative and drive impactful change in the EMEA region!

Qualifications

• 2+ years of experience in human resources, preferably in a fast-paced, international environment
• Exposure to multiple HR functions such as recruitment, employee relations, compliance, payroll and benefits administration
• Hands-on experience with HRIS systems for managing employee records and generating reports
• Experience using various applications including database, spreadsheet, report writing, project management, graphics, word processing, presentation creation/editing, email communication and CRM software
• Willingness to learn all the ins and outs of employment laws and regulations in the EMEA region

Requirements

• Monitor probationary periods, contract renewals and visa in Deel and assist accordingly in drafting employment agreements, addendums, employment declarations and documentation for employees in the EMEA region
• Maintain HR databases and ensure employee records comply with local laws and are kept up to date for the EMEA region
• Assist with employee work authorization, visa and support relocation processes where needed across the EMEA region
• Update and maintain regional Employee Handbooks as directed or required
• Assist Payroll & Benefits Manager with benefits enrollment across all EMEA new hires, including onboarding and offboarding Serbian employees in Generali health insurance and routine queries
• Responsible for tracking and maintaining vacation balances in Deel, including informing employees of expiring days, uploading correct balances, adjusting where necessary, etc.
• Assist in designing and implementing onboarding programs that will thrive with our remote-first culture
• Work closely with the Talent Acquisition team to ensure seamless transfer for candidates from TA phase to new hire onboarding phase
• Organize induction schedules, prepare welcome packs and systems set up
• Responsible for setting up new hires in Deel, including generating email access, creating structured folders in G-drive, G-suite access, Brex and other necessary access and applications
• Work closely with the IT department to ensure timely delivery of country-specific IT equipment and act as the first point of contact for IT related issues and questions during the onboarding phase
• Assist with all general onboarding of employees across EMEA and help them properly navigate and integrate into the company
• In collaboration with Payroll & Benefits Manager (and future HR Generalist) manage offboarding processes and conduct exit interviews, including equipment collection and systems access termination
• Assist in developing and implementing initiatives to improve employee engagement and satisfaction
• Together with the EMEA HR Director and HR Generalist, assist in conducting employee surveys & analyzing results
• Assist in coordinating HR initiatives like performance reviews, training and internal communication
• Foster a positive and inclusive workplace culture that aligns with the organization’s values and goals
• Initiate fun and creative ways of connecting the team in a remote-first work environment, including organizing team-building activities
• Support HR communications and employee engagement activities (wellness programs, recognition events)
• Assist in preparing HR reports and presentations for management

Benefits

• Health and well-being benefits, where applicable
• Annual performance-based bonus opportunities
• Paid time off and holidays aligned with local market practices
• Learning and development opportunities
• Parental and family leave in accordance with local regulations
• Opportunities for team connection and community engagement