[Hiring] HRIS Operations Specialist @Methodist Le Bonheur Healthcare

Role Description

The HRIS Operations Specialist supports the intake, allocation and resolution of HCM technology issues and change requests. Responsibilities include:

• Providing primary support of standard reporting, transactional loads, minor system/application investigation/issues, regulatory/compliance processes, and data integrity audits.
• Collaborating with all HRIS Analysts to ensure issues and requests are assigned and resolved timely with a high degree of quality.
• Supporting the testing of technical HCM business solutions.
• Ensuring security and data integrity are maintained at all times.
• Partnering with necessary internal and external stakeholders to support resolution of issues and changes, and mitigate risk.
• Acting when necessary to resolve issues.
• Modeling appropriate behavior as exemplified in MLH Mission, Vision and Values.

Qualifications

• Required - Bachelor's Degree in Information Technology
• Preferred - Bachelor's Degree in Human Resources
• Preferred - High School Diploma or Equivalent

Requirements

• Required - Professional HR or related experience in a clinical/hospital business support role (1-3 years)
• Ability to learn and support the resolution of business requests
• Ability to analyze and direct business requests in support of resolution
• Ability to manage and prioritize competing priorities in a fast-paced environment
• Strong organizational skills
• HCM application knowledge
• Demonstrated oral and written communication skills
• Meeting facilitation skills
• Internal and external collaboration skills
• Advanced Microsoft Office Suite skills

Benefits

• Subject to call back at all times.
• Subject to standard office working conditions with intermittent exposure to noisy computer equipment.
• Required to sit for extended periods.
• Ability to understand complex verbal and written communications, and respond verbally or in writing as appropriate.
• Ability to interpret equipment status indicators to determine appropriate operating condition.
• Ability to read and understand online help, technical manuals, and other documentation.
• Ability to work varying hours due to project needs.
• Will occasionally experience stressful working conditions due to tight project schedules and hardware or software problems.
• Ability to occasionally lift and/or move equipment up to 25 pounds without assistance.
• Must occasionally lift and/or move equipment up to 40 pounds with assistance.
• Ability to occasionally crouch, kneel, bend and/or crawl to access, inspect, connect, position or perform other operations on equipment.
• Ability to occasionally use small hand tools and manipulate small equipment components.
• Subject to regular periods of repetitive hand motion in the operation of computer terminals and other equipment.
• Ability to travel to any area of the organization, both local and remote as needed.
• Must provide own transportation.