[Hiring] HRIS Implementation Specialist @Flatrock

Role Description

• Client Onboarding
  • Support clients throughout their HR system implementation
  • Attend project kick-off meetings and implementation workshops
  • Build strong working relationships with clients and provide regular project updates
  • Act as the day-to-day contact for implementation-related queries
• Requirements Gathering
  • Understand each client's HR processes and business requirements
  • Document agreed requirements and implementation decisions
  • Recommend platform configuration to support client needs
  • Work with internal specialists where more complex solutions are required
• System Configuration
  • Configure HR workflows, employee records, organisational structures and system settings
  • Support data imports and system integrations where required
  • Assist with testing to ensure configurations meet business requirements
  • Validate system setup before go-live
• Data Migration & Testing
  • Support clients in preparing HR data for migration
  • Validate imported data and identify any issues
  • Coordinate user acceptance testing (UAT)
  • Help resolve configuration or data issues during testing
• Training & Go-Live
  • Deliver client training sessions and walkthroughs
  • Prepare implementation documentation and user guides
  • Support clients during go-live activities
  • Assist with implementation sign-off and handover
• Project Delivery
  • Keep project plans and documentation up to date
  • Attend internal and client project meetings
  • Track actions, risks and outstanding tasks
  • Escalate issues to senior consultants where appropriate
• Continuous Improvement
  • Contribute to implementation best practices and documentation
  • Share lessons learned with the wider team
  • Stay up to date with product enhancements and HR technology trends

Qualifications

• 2-4 years' experience implementing HR systems, HRIS platforms or business software
• Experience working in HR, HRIS, implementation, customer success or professional services
• Good understanding of HR processes and employee lifecycle activities
• Experience gathering business requirements and configuring systems
• Comfortable working directly with clients
• Strong organisational and problem-solving skills
• Excellent communication and presentation skills
• Ability to manage multiple implementation projects simultaneously
• High attention to detail

Requirements

• Experience implementing HRIS, Payroll or Workforce Management systems
• Experience with system integrations or data migration
• Knowledge of APIs or middleware platforms
• Experience delivering client training
• Experience working in a SaaS or technology environment
• Relevant HRIS, project management or implementation certifications

Company Description

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