[Hiring] HR Service Center Analyst @Lamb Weston

Role Description

This role is an integral part of the Lamb Weston HR function, focused on analyzing and optimizing HR system data and business processes including maintaining HR data integrity (auditing), internal and external reporting, providing analytical support, and ensuring the efficient functioning of our HR systems. The HR Shared Services Analyst collaborates with various departments and key stakeholders to enhance HR processes and data management to help deliver an intuitive system and end-user experience.

• Responsible for ensuring the integrity of the overall data in the HR systems by conducting data audits, educating, and supporting system users as needed regarding data entry/loads and related business processes, and correcting data errors directly in the system or with HRIS support as appropriate.
• Perform benefits audits as needed and provide thorough root cause and corrective action analysis. Audits include but are not limited to:
  • Weekly contributions
  • Annual external audit support
  • Periodic contribution and loan audits
  • Company match & true-ups audit
  • Non-discrimination testing for health plan
  • 1095 filing
  • Leave of absence
  • Payroll
• Create and maintain detailed documentation of processes, audits, and reports.

Qualifications

• Bachelor’s degree in human resource management or related field preferred
• Minimum 5 years’ experience in Human Resources, and experience in Compliance
• Experience administering benefit related laws and regulations, including but not limited to COBRA, HIPAA, and PPACA
• Deep understanding of FMLA, EEO laws, ADA, and other employment-related laws & regulations
• Proficiency in Workday HCM Suite: Possess a solid understanding of Workday business processes, security roles, and reporting capabilities
• Has advanced operational knowledge of the operation and structure of the various databases, record keeping systems, and technologies used both in the HR Service Center and in the broader HR function.
• Strong vendor relationship skills
• Proficiency in MS Office Suite (Advanced Microsoft Excel skills)
• Strong analytical and problem-solving skills to identify process gaps and propose effective solutions
• At least 1 year of experience in process improvement or a related field required
• Experience in leading and managing projects, coordinating with various teams and stakeholders, and meeting deadlines
• Demonstrated experience successfully supporting multiple high level concurrent tasks and elevating issues for resolution when necessary
• Ability to work effectively in a team and collaborate with various departments.
• Capability to adapt to changing environments and embrace new methods
• Meticulous attention to detail for accurate data analysis and process mapping
• Required to be discreet and maintain confidentiality

Requirements

• Provide technical support to vendors and department leads to address and resolve system issues, implement updates, and test application improvements.
• Independently work through break/fix issues and partner with the Process Innovation team for various system and business processes enhancements.
• Manage external and internal key controls by monitoring the timely and accurate transmission of data to third party administrators and/or record keepers to ensure employee information is successfully transferred.
• Participate in User Acceptance Testing (UAT) for Workday, ServiceNow, and other HR systems as needed.
• Responsible for external compliance reporting. Compile and submit reports to comply with various federal compliance requirements as well as other state and local requirements including but not limited to those related to EEO, VETS 4212, and AAP, Form 5500’s, non-discrimination testing, cafeteria plan documents, and annual audits for ERISA plans with external audit.
• Lead and participate in HR related cross-functional projects and work directly with key stakeholders, as well as external consultants. Communicate project goals, timeframe and high-level changes and conduct related training as needed.

Benefits

• Health Insurance Benefits - Medical, Dental, Vision
• Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
• Well-being programs including companywide events and a wellness incentive program
• Paid Time Off
• Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
• Family-Friendly Employee events
• Employee Assistance Program services – mental health and other concierge type services
• Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.