[Hiring] HR & People Operations Executive @Amperos

Role Description

We're looking for an HR & People Operations Executive to build and run the people function for our India team. This is a ground-up role where you'll own:

• Recruiting coordination, offers, onboarding, documentation, compliance, and payroll administration.
• Building the employee experience layer, including structured onboarding, regular engagement touchpoints, clear leave and conduct policies, and a feedback channel.
• Being the first point of contact for HR questions and a reliable resource for US leadership regarding team dynamics.
• Working closely with RCM Operations leaders and People lead in the US.

What You'll Do

• Recruiting & offers:
  • Partner with hiring managers to define roles and coordinate sourcing, screening, and interview scheduling.
  • Run background checks, prepare and send offer letters, and handle candidate negotiations within approved bands.
  • Track pipeline and hiring tickets and keep hiring documentation complete.
• Onboarding:
  • Own the end-to-end new hire experience from offer acceptance through the first 90 days.
  • Coordinate access provisioning and confirm HIPAA, data security, and acceptable use training is complete.
  • Collect and maintain employee documentation and build records in our platform.
  • Run structured 30/60/90 day check-ins with new hires and route feedback to their manager.
• Employee engagement:
  • Build and run a regular engagement cadence: pulse checks, skip-levels, stay conversations, and exit interviews.
  • Own the employee side of India holidays, leave, attendance, and coverage, including associated policies.
  • Draft and roll out missing people policies: leave, appraisal and salary bands, behavioral and conduct.
  • Support managers on documentation, performance conversations, and corrective action.
• Payroll & compliance:
  • Administer monthly payroll, resolve discrepancies and adjustments, and process offboardings and full and final settlements.
  • Maintain working knowledge of Indian labour law and keep ahead of statutory deadlines.
  • Keep all employee and payroll data confidential, organized, and audit-ready.

Qualifications

• 3 to 5 years in HR operations, people operations, or HR generalist roles supporting an India-based team.
• Hands-on payroll and onboarding experience.
• Working knowledge of Indian labour law and statutory compliance (EPF, ESI, tax withholding, Shops and Establishments Act).
• Experience building HR processes or policies where none existed.

Requirements

• Comfortable being the person employees come to and telling a manager something they don't want to hear.
• Strong attention to detail with numerical and compliance data.
• Clear written and verbal communication in English; able to handle sensitive conversations with discretion.
• Proficiency with HRIS and payroll platforms (Deel strongly preferred), Excel/Sheets, and documentation tools (Notion, Google Drive, Linear).
• Able to overlap with US Eastern hours for part of the day.

Nice-to-Haves

• Experience supporting a remote or distributed team managed from the US.
• Background in healthcare, RCM, or BPO/KPO operations.
• Experience with Ashby, Checkr, or similar recruiting and screening tools.
• Experience running engagement surveys or building an onboarding program from scratch.

Our Values

• Lead with Empathy: Great products and teams are built on empathy—whether for our customers, users, or team members.
• Humbly Ambitious: We combine humility with ambition. No task is beneath us, and no challenge too big.
• Radical Agency: Own your domain. Drive initiatives with autonomy and accountability.