[Hiring] HR Operations Specialist @Learning Pool

Role Description

We are seeking an HR Operations Specialist to support the delivery of a scalable, efficient, and high-quality people function at Learning Pool. This role will be responsible for managing core HR processes, ensuring operational excellence across the employee lifecycle, and supporting business growth in a fast-paced, acquisitive SaaS environment.

The successful candidate will play a key role in maintaining accurate HR data, optimising systems and processes, and delivering a consistent and high-quality employee experience. You will work closely with the HR team and wider business stakeholders to ensure HR operations effectively support organisational objectives.

What you will be doing

• Manage day-to-day HR operations.
• Maintain and optimise HR systems (HRIS), ensuring data accuracy, reporting capability, and process efficiency.
• Support payroll inputs, benefits administration, and compliance with local employment legislation.
• Own and continuously improve HR processes, policies, and documentation to drive consistency and scalability.
• Provide reporting and insights on key HR metrics (headcount, attrition, etc.) to support decision-making.
• Act as a key point of contact for HR queries, ensuring a high standard of service delivery across the business.
• Support HR activities related to acquisitions, including due diligence data preparation and onboarding of new employees into systems and processes.
• Assist with the integration of acquired businesses by aligning HR data, policies, and processes with group standards.

Qualifications

• Proven experience: You will have experience in an HR Operations, HR Generalist, or similar role within a fast-paced environment.
• HR expertise: You will have a strong understanding of HR processes, systems, and employment legislation.
• Industry exposure: Experience working in a SaaS, technology, or high-growth business is preferred.
• M&A exposure: You will ideally have exposure to M&A activity and post-acquisition integration.
• Organisation & detail: You will be highly organised with strong attention to detail and a process-driven mindset.
• Stakeholder management: You will be confident working cross-functionally and managing a range of stakeholders.
• Adaptability: You will be proactive, adaptable, and comfortable operating in a changing environment.

Benefits

• Learning Pool is a Platinum Investor in People.
• Listed annually in the Sunday Times Best Companies to Work For.
• Numerous industry awards for our work with clients, including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards.

Closing Date

Closing date for receipt of applications is 5pm UK time on 1st May 2026.