[Hiring] HR Information Systems Product Owner @Kyndryl

Role Description

As the HR Information Systems Product Owner, you will have the opportunity to:

• Own & communicate product vision for Workday and other HR Tools in Core HCM and other HR functional areas to define, recommend, prioritize, and implement solutions aligning to strategic goals.
• Work closely with stakeholders and internal technology partners and include industry best practices to architect technology solutions needed to drive alignment of business needs and lead discussions to arrive at mutually agreeable solution options and integrations.
• Establish project management discipline and governance processes to support initiatives end to end from project planning through testing to delivery to ensure a successful end-user experience for all new deployments and ongoing maintenance of Workday and integrations.
• Work with technical resources to maintain platform health and look for continuous improvement options, as well as assist with troubleshooting/resolution of escalated product issues.
• Create and maintain product and release requirements backlog. Work with the global process owners to negotiate and prioritize enhancements rolled out to the organization as well as continue to monitor the security, efficiency and effectiveness of the Workday solution when compared to Kyndryl’s strategic vision for operations, risk, controls, and security profile.
• Build and maintain a strong working relationship with HR Services leadership and other COE and business leaders.
• Align business priorities and make trade-off decisions across multiple collaborator concerns.
• Balance priorities between strategic new development against ongoing production support.
• Recognize available options and select the appropriate course of action for continuous improvement of solutions and delivery processes with the highest business value.
• Proactively identify, resolve, or bring up issues, concerns, and impediments to get the project developed with efficiency and maximum effectiveness.
• Act as the conduit between Technology and business partners to keep the project moving.
• Provide final sign-off for projects.
• Serve as an escalation resource for Tier 2 & 3 issues.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 7+ years of experience as a Core HCM product owner and/or business analyst for HR systems, or related business/technology roles (Product Owner, Business Analyst, HCM tech Lead, or SME).
• Demonstrated understanding of core HCM & associated ecosystems and how it integrates with other areas of the portfolio including compensation, benefits, recruiting, and compliance.
• Workday experience preferred, with solid knowledge of Core HR processes and end-to-end integration touchpoints.
• Proven ability to act as a Product Owner or functional lead, including roadmap planning and backlog prioritization.
• Strong analytical mindset; asks “why” and grounds decisions in facts and business impact.
• Skilled at driving alignment, influencing stakeholders, and facilitating complex cross-functional discussions.

Requirements

• Experience with other HR applications and platforms, including Concur & ServiceNow.
• Experience delivering technology initiatives across design, testing, and implementation phases.
• Comfortable making decisions, pushing back when needed, and escalating issues appropriately.
• Able to work independently while collaborating effectively across teams, regions, and levels.
• Organized, adaptable, and comfortable operating in a changing environment.
• Demonstrated leadership and ability to influence without authority.

Benefits

• Comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
• Eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans.
• If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.