[Hiring] HR Director @Pavago

Role Description

At Pavago, one of our clients in the hospitality industry is hiring an experienced HR Director to lead people operations, talent acquisition, payroll, compliance, and employee engagement across multiple hotel locations. This is a hands-on HR leadership role for someone who can balance strategic people management with day-to-day operational execution. You’ll work closely with executive leadership and hotel managers to build scalable HR systems, improve hiring outcomes, strengthen employee retention, and maintain consistent standards across locations.

The ideal candidate brings experience supporting multi-site operations, understands the staffing and compliance challenges of hospitality, and can confidently communicate with both executive leadership and frontline employees in English and Spanish. You’ll take ownership of the entire employee lifecycle, from recruiting and onboarding through performance management, payroll, employee development, and separation.

Qualifications

• 3+ years of hands-on experience in People Operations, Human Resources, HR Generalist, Talent Acquisition, or a related role.
• Experience supporting multi-site or multi-location operations.
• Background in hospitality, retail, customer service, or similarly fast-paced operational environments.
• Strong understanding of hospitality staffing requirements, frontline employee management, and HR compliance.
• Proven experience managing end-to-end payroll processing.
• Experience reviewing timecards, overtime, and payroll discrepancies.
• Familiarity with HRIS and payroll platforms.
• Ability to manage recruiting, onboarding, performance management, and employee relations.
• Strong organizational and documentation skills.
• Ability to develop and maintain HR processes, SOPs, and onboarding systems.
• Strong understanding of employee performance documentation and compliant separation procedures.
• Excellent written and verbal communication skills.
• Bilingual English and Spanish proficiency — essential.
• Availability to work consistently during U.S. Central Time operational hours.
• Ability to work independently in a remote environment.
• Strong judgment when handling confidential employee and payroll information.

Requirements

• Quiet, private, and dedicated workspace.
• Reliable high-speed internet with at least 50 Mbps download and 50 Mbps upload speeds.
• Documented backup plan for power interruptions.
• Backup connectivity solution to maintain availability during internet disruptions.
• Ability to remain accessible during U.S. Central Time operational hours.

Benefits

• Opportunity to take meaningful ownership of HR operations across multiple hotel locations.
• Chance to build scalable HR systems and processes.
• Strengthen recruiting and onboarding operations.
• Improve payroll accuracy and compliance.
• Coach hotel leaders on employee performance.
• Develop initiatives that support employee engagement and retention.
• Help shape the company’s people strategy as operations grow.

Interview Process

• Initial Application
• Spark Hire One-Way Video Interview
• Recruiter Screening
• Client Interview
• Final Selection & Onboarding

As part of the application process, all candidates are required to complete a one-way video interview through Spark Hire. After completing the first step of your application, you’ll receive a Spark Hire invitation by email with instructions to record and submit your video responses. Completion of the Spark Hire video is required to be considered for the next stage.

Apply Now

If you’re an experienced HR Director, People Operations Manager, HR Generalist, or Human Resources professional with expertise in multi-location operations, hospitality recruiting, payroll, HR compliance, performance management, and employee engagement, we’d love to hear from you. This opportunity is ideal for someone who is bilingual in English and Spanish, comfortable supporting U.S. Central Time operations, and ready to take ownership of a growing hospitality organization’s people function.

Apply today to help build a high-performing workforce and scalable HR operations across multiple hotel locations.