[Hiring] Head of Talent Acquisition @Paymentology

Role Description

We’re looking for a Head of Talent Acquisition to lead and shape our global Talent Acquisition function, ensuring Paymentology attracts, assesses and secures the exceptional talent needed to deliver our business strategy.

Reporting to the Chief People Officer, you’ll define our global Talent Acquisition strategy, establish high hiring standards and lead a team of three TA Partners and a TA Operations role to deliver an effective, consistent and high-performing recruitment function.

This is a strategic leadership role for someone who combines commercial judgement, deep recruitment expertise and the confidence to influence senior stakeholders. You’ll play a critical role in translating business and workforce priorities into effective hiring strategies, strengthening hiring decisions and continuously evolving an effective, scalable and data-driven TA function that supports our global growth.

Location: This is a fully remote position, open to candidates based in Poland, Italy, Slovenia, Serbia, Czech Republic, Portugal, Croatia or Spain.

Application deadline: 18 November 2026.

What you get to do:

• Talent Acquisition Strategy & Hiring Priorities:
  • Define and lead Paymentology’s global Talent Acquisition strategy, aligning recruitment priorities with business objectives, approved workforce plans and future capability needs.
  • Partner with the Executive Team, functional leaders and Finance to understand workforce requirements, challenge assumptions and recommend hiring priorities based on business impact, affordability, market conditions and recruitment capacity.
  • Anticipate talent-market challenges and hiring risks, providing strategic insights and recommendations that support informed workforce and hiring decisions.
  • Continuously evolve the TA operating model to support changing business needs, ensuring the function remains scalable, efficient and commercially focused.
• Hiring Excellence & Talent Standards:
  • Define and maintain high hiring standards, ensuring recruitment decisions are structured, evidence-based and aligned with Paymentology’s talent philosophy.
  • Set clear expectations for role definition, assessment quality and hiring decisions, ensuring TA Partners effectively challenge requirements and uphold consistent hiring standards.
  • Drive a culture of hiring excellence through effective interview practices, strong hiring-manager capability, timely decision-making and a positive candidate experience.
• Leadership & Team Development:
  • Lead, coach and develop a global Talent Acquisition team comprising three TA Partners and a TA Operations role, fostering accountability, collaboration and continuous improvement.
  • Empower TA Partners to own recruitment within their functions, strengthening their ability to influence senior stakeholders, navigate complex hiring challenges and make decisions independently.
  • Provide strategic direction and oversight to TA Operations, ensuring systems, processes, governance and reporting enable effective recruitment delivery.
• Stakeholder Partnership & Strategic Influence:
  • Act as a trusted strategic advisor to the Chief People Officer and Executive Team, providing insights on hiring priorities, talent-market dynamics and critical capability needs.
  • Influence and challenge senior stakeholders, resolve competing hiring priorities across functions and provide leadership on selected executive and business-critical appointments.
• Recruitment Operations, Technology & Analytics:
  • Oversee the effectiveness of recruitment processes, systems and governance, ensuring consistent, compliant and scalable hiring practices across the organisation.
  • Champion the adoption of modern recruitment technology, AI and automation to improve hiring quality, operational efficiency and candidate experience.
  • Define and monitor recruitment performance metrics, leveraging data and market intelligence to identify improvement opportunities and inform strategic decisions.
• Talent Attraction:
  • Define and lead Paymentology’s global talent attraction strategy, strengthening our ability to engage and attract high-calibre talent in priority markets.
  • Partner with People and Marketing to strengthen Paymentology’s positioning in priority talent markets and support proactive talent attraction initiatives and partnerships.

Qualifications

• Extensive experience in Talent Acquisition, including at least 5 years in leadership roles with responsibility for TA strategy, team performance and recruitment effectiveness.
• Experience operating in a globally distributed organisation, ideally within SaaS, technology infrastructure or a similarly complex environment.
• Proven ability to define and execute a global Talent Acquisition strategy, aligning hiring priorities and recruitment capabilities with business objectives and workforce plans.
• Strong commercial acumen and strategic judgement, with the ability to balance business priorities, hiring demand, recruitment capacity, budget considerations and talent-market realities.
• Exceptional stakeholder management and influencing skills, with the confidence to advise and constructively challenge C-suite executives and senior business leaders.
• Deep recruitment expertise, with a proven ability to establish and uphold high hiring standards, drive structured and evidence-based assessment, and improve the quality of hiring decisions.
• Demonstrated ability to lead and develop high-performing Talent Acquisition teams, building accountability, empowering others and developing their capability to operate as strategic business partners.
• Strong analytical capabilities, using recruitment data, performance metrics and talent-market intelligence to inform decisions, identify risks and drive continuous improvement.
• Experience designing and evolving scalable recruitment operating models, processes and governance, with the ability to lead change and drive adoption across the organisation.
• Strong understanding of modern recruitment technology, ATS platforms, automation and AI, with the ability to leverage these to improve hiring quality, efficiency and candidate experience. Experience with Ashby is a strong advantage.

Benefits

• Opportunity to contribute to meaningful work.
• Collaborate across markets and functions.
• Help shape the future of a business with global reach and real impact.

Company Description

At Paymentology, we believe that making a difference starts with the people behind the work. You will be part of a diverse, global team of Paymentologists who are united by a shared mission to advance the world through payments.

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds and do not discriminate on any unlawful ground, including race, colour, ethnicity, sex, gender, pregnancy, marital status, family responsibility, age, disability, sexual orientation, religion, belief, language or HIV status.

Paymentology will never request any form of payment from applicants at any stage of our recruitment process, including for applications, interviews, training or job placements. If anyone asks you for money while claiming to act on behalf of Paymentology, please treat this as fraudulent and do not make any payment. All legitimate Paymentology vacancies are advertised via our official careers page, and our recruitment emails are sent only from official Paymentology domains.