[Hiring] Head of People Analytics & Innovation @ZoomInfo Technologies LLC

Role Description

As the Head of People Analytics & Innovation, you will build and lead ZoomInfo's people analytics function from the ground up. Reporting to the SVP of Organizational Effectiveness, you will own the end-to-end analytics strategy for HR — designing and shipping AI-powered tools, predictive and prescriptive models, dashboards, and research that drive executive decision-making on talent, workforce planning, and employee experience. This is a hands-on, player-coach role: you will set the vision for what we build, write the code to build it, and hire and develop a small, high-impact team (2 ICs) to scale the function. The ideal candidate combines deep technical fluency (Python, statistics, SQL, AI/ML) with the strategic judgment to translate people data into business outcomes and the builder mentality to stand up new capabilities from scratch.

• Build and lead ZoomInfo's People Analytics & Innovation function, including hiring, developing, and managing two individual contributors.
• Define and execute the people analytics strategy and roadmap, translating HR and business priorities into a pipeline of high-impact analytics projects and AI-powered tools.
• Design and build custom AI tools, automation, and applications (using Python, MCPs, LLMs, and related technologies) that fundamentally improve how HR operates and makes decisions.
• Develop predictive and prescriptive models across workforce planning, attrition/retention, engagement, talent mobility, and employee experience.
• Create and maintain executive-ready dashboards, reports, and data visualizations that surface actionable insights for senior leadership.
• Own the design, deployment, and analysis of enterprise-wide qualitative instruments (e.g., employee surveys, pulse checks) and synthesize findings into strategic recommendations.
• Partner with HR leadership and cross-functional stakeholders to identify high-value analytical questions, scope projects, and deliver data-driven recommendations.
• Transform complex analytical findings into clear, compelling narratives and presentations for executive audiences, including the ELT.
• Establish scalable data infrastructure, governance frameworks, and measurement processes that enable a self-service analytics culture over time.
• Stay current on emerging trends in people analytics, AI/ML, and HR technology — and proactively identify opportunities to apply them at ZoomInfo.
• Collaborate with global Compliance, Privacy, Legal, and Risk teams to ensure people analytics initiatives adhere to regulatory requirements, data privacy standards, and internal governance policies.
• Partner with enterprise Data Engineering and Infrastructure teams to architect, test, and deploy analytics solutions and AI tools into production environments.
• Foster a team culture of experimentation, intellectual curiosity, and bias toward action.

Qualifications

• 8+ years of progressive experience in people analytics, workforce analytics, HR data science, or a related quantitative field.
• 3+ years of experience managing or leading an analytics team, including hiring, coaching, and developing talent.
• Demonstrated experience building AI/ML tools, applications, or automation from scratch in a professional setting (not just model training — full product delivery).
• Strong hands-on proficiency in Python and SQL; experience with data manipulation, statistical modeling, and building production-grade scripts and applications.
• Experience working with modern AI/ML tools and frameworks (e.g., LLMs, GenAI APIs, MCP architecture, NLP).
• Proven ability to design and execute enterprise survey programs and translate qualitative data into quantitative insights.
• Exceptional data storytelling skills — ability to synthesize complex analysis into clear, executive-ready communications.
• Experience working with HRIS platforms (e.g., Workday) and analytics/BI tools (e.g., Snowflake, Tableau, Looker, or similar).
• Demonstrated track record of operating as a player-coach: setting strategy while personally delivering technical work.
• Bachelor's degree in a quantitative field (e.g., Data Science, Statistics, I/O Psychology, Economics, Computer Science, or related).

Requirements

• Master's or Doctoral degree in a quantitative, business, or social science field (e.g., I/O Psychology, Data Science, Statistics, Organizational Behavior, Economics, Computer Science) - Preferred.
• Experience building a people analytics function or team from scratch - Preferred.
• Familiarity with MCP (Model Context Protocol) architecture and building AI agent workflows - Preferred.
• Experience with Workday RAAS reporting and Snowflake data environments - Preferred.
• Background in building self-service analytics platforms or democratizing data access within an organization - Preferred.
• Experience at a high-growth technology company or a company that has undergone significant organizational transformation - Preferred.

Benefits

• The US base salary range for this position is $134,400 - $249,600 + bonus + equity + benefits.
• Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training.
• Comprehensive benefits including holistic mind, body and lifestyle programs designed for overall well-being.