[Hiring] HCM & Workforce Management Consultant @Centric Consulting LLC

Role Description

Centric Consulting is seeking an adaptable HCM & Workforce Management (WFM) Consultant who is ready to turn a strong foundation into broader experience, greater ownership, and increased client exposure. You’ll work on meaningful workforce transformation initiatives while expanding your skills across HCM, workforce management, staffing and scheduling, process improvement, and change management.

This project will include work within the symplr platform, making this an especially compelling opportunity for consultants with hands-on symplr experience who want to expand their HCM/WFM expertise while taking on a next-level consulting challenge.

This role will support two separate client engagements, with time and responsibilities divided across both based on project priorities and delivery needs. You’ll have the opportunity to work in two distinct environments, broaden your experience, and build your ability to manage multiple priorities while maintaining client confidentiality.

• Contribute to HCM and WFM initiatives across two client engagements.
• Support work spanning Core HR, Payroll, Talent Management, Time & Attendance, Staffing & Scheduling, and Leave Management.
• Gather requirements and assess current workforce, staffing, scheduling, and HR processes.
• Turn stakeholder input into clear documentation, requirements, and practical recommendations.
• Help improve and harmonize staffing and scheduling policies and processes.
• Collaborate with HR, Operations, IT, Finance, and frontline or clinical stakeholders.
• Support change management, stakeholder engagement, communications, training, and adoption.
• Create process documentation, presentations, job aids, and other project deliverables.
• Track actions, risks, decisions, and dependencies to help keep projects moving.
• Take increasing ownership while learning from senior consultants and engagement leaders.

Qualifications

• Experience in HCM, WFM, staffing and scheduling, HR operations, healthcare operations, business analysis, change management, or a related area.
• Built a solid foundation and are ready for greater ownership and a next-level consulting challenge.
• Ability to flex between different projects, priorities, stakeholders, and ways of working.
• Working knowledge of workforce processes, staffing practices, scheduling, and compliance considerations.
• Experience with one or more HCM/WFM platforms such as Workday, UKG/Kronos, symplr/API Healthcare, QGenda, EZCall, Smart Square, or comparable solutions.
• Curious, analytical problem solver who can turn information into clear, actionable deliverables.
• Good communication skills, quick learner, and comfortable working directly with clients.
• Ability to independently own assigned work while knowing when to collaborate or escalate.
• Bachelor’s degree in business, human resources, healthcare administration, information systems, organizational development, nursing, or a related field, or equivalent transferable professional experience.

Requirements

• Hands-on experience with symplr, including symplr/API Healthcare, or related workforce management and staffing/scheduling solutions.
• 2+ years of experience in a charge nurse capacity or early-career nurse leadership role creating, maintaining, and operationalizing teams' schedules.
• Smart Square experience.
• Prosci or another recognized change management certification.
• Current or previous RN license.
• Ability to travel intermittently based on engagement needs.

Benefits

• Competitive compensation.
• Comprehensive and well-rounded benefits package for full-time employees.
• Health coverage and wellness programs.
• 401K company match.
• Self-managed PTO.
• Unique incentives that celebrate your accomplishments.
• Remote and Hybrid Work.
• Time Off When You Need It.
• Benefits That Flex.
• Professional Development opportunities.