[Hiring] Global Payroll & Benefits Specialist @AudienceView

Role Description

As a Global Payroll and Benefits Specialist, you will be responsible for the timely execution of payroll and the administration of various benefit plans across Canada, Chile, US, and the UK. You are passionate about payroll and you are obsessed with details and accuracy to ensure compliance and data integrity within the payroll processes. You also love people and are customer focused. You demonstrate a significant ability for discretion in dealing with employees at all levels and handling confidential information.

And beyond that, you love to take initiative to make processes better. You’re always on the lookout to improve efficiencies because as an active contributor to the human resource team, you are keen to improve how we service the organization.

What you'll do

• PAYROLL:
  • Process full-cycle payroll with minimal supervision, including collecting, analyzing, auditing and validating data for new hires, departures, transfers and other pay and deduction components.
  • Own monthly payroll for employees including Canada, Chile, Australia, US and UK, ensuring compliance with the requirements of applicable tax authorities.
  • Ensure internal controls and audit trails are in place for all payroll processes.
  • Maintain the vacation and time off process, track vacation accruals, and assist with enforcing employee policies for absence management.
  • Perform monthly payroll reconciliations and journal entries, and reconcile payroll transactions with bank accounts.
  • Process year-end forms for Chile and maintain payroll files.
  • Calculate severance pay in accordance with current Chilean regulations.
• COMPENSATION & BENEFITS:
  • Maintain the Chilean group benefit and retirement savings plans, including employee enrollment and participation, and serve as the first point of contact for employee questions on benefit programs.
  • Research Chilean market compensation rates for vacancies/promotions.
  • Work towards being the back up for global employee benefits.
• HR OPERATIONS (LATAM):
  • Support Chile employee lifecycle administration, including contracts, amendments, employment certificates, files, salary changes and departures.
  • Administer and reconcile leave records across HR and payroll systems, including return-to-work documents and payroll treatment.
  • Support employee relations and sensitive offboarding, prepare and support managers, explain severance and next steps, and coordinate departures.
  • Interpret and apply Chilean employment and social security requirements, review contractor and third-party arrangements, maintain statutory records, support responses to labour and occupational authorities, and escalate compliance gaps to P&C or external specialists to ensure global HR decisions meet Chilean requirements.
  • Coordinate the Joint Health and Safety Committee, ACHS matters, external risk prevention support, mandatory training, internal regulations, occupational health records and follow-up on workplace incidents and professional illness assessments.
  • Help evaluate, select and implement local HR and payroll technology.
  • Serve as the local contact for the global People team, managers and employees on employment documents, employee changes, absences, benefits and HR process implementation.
  • Manage of the Chilean Direction of Work website in Chile regarding employee onboarding, termination, and LRE.
  • Process sick leave forms (Chile) with the employee's health insurance provider.
• OTHER:
  • Prepare ad hoc reports and assist with annual audits, as required.
  • Act as the liaison between People & Culture, Global Finance, managers, payroll providers, benefit vendors, local tax consultants and external specialists, translating decisions into accurate HR documentation, payroll actions and compliance requirements.
  • Actively pursue process improvements in all areas.
  • Manage other responsibilities and projects, as required.

Qualifications

• Degree in Finance, Human Resources or related discipline.
• 5+ years’ experience in full cycle payroll.
• Canadian Payroll Association – PCP certification or equivalent.
• Experience with US and other international payroll and benefits.
• HRIS/Payroll – ADP Workforce, Employment Hero, Buk.
• Experience with mergers and acquisitions an asset.
• Netsuite considered an asset.

Benefits

• Our work helps bring live experiences to life.
• We're fans, not just vendors.
• You'll solve meaningful challenges at scale.
• We're remote-first with a live-events heart.
• Diversity and inclusion are paramount to building our culture.