[Hiring] Employee Relations - Case Manager @A P Ventures

Role Description

APV is seeking an Employee Relations - Case Manager to provide full-performance level support to DHS OCHCO and component HR offices. The ER-Case Manager independently performs the full range of routine and moderately complex ER activities, including:

• Conduct counseling
• Leave administration
• Performance documentation
• Accommodation intake
• Grievance processing

This role applies to federal employment law, DHS policy, and program-specific procedures with limited supervision. The Specialist drafts standard work products such as:

• Letters of Counseling
• Letters of Reprimand
• PIPs
• Leave restriction letters

Supports proposal and decision letters with senior review and escalates complex or precedent-setting issues to senior personnel.

Qualifications

• Bachelor's degree in Human Resources, Public Administration, Business Administration, or related field.
• Equivalent federal ER experience may substitute based on contract terms.

Requirements

• Active DHS Public Trust or favorably adjudicated investigation; ability to obtain and maintain required suitability/access throughout the period of performance.
• Minimum 5-7 years of federal employee relations experience, including hands-on case support.
• Working knowledge of 5 USC Chapters 43 and 75; 5 CFR Parts 432, 752, and 771; the Douglas Factors; and the Rehabilitation Act.
• Hands-on experience drafting Letters of Counseling, Letters of Reprimand, leave restriction letters, and PIPs.
• Experience supporting reasonable accommodation intake and the interactive process.
• Strong written and verbal communication skills, including the ability to draft clear case documentation and respond professionally to managers and stakeholders.
• Demonstrated ability to manage a steady caseload with limited supervision in a fully remote environment.

Preferred Qualifications

• Prior experience supporting DHS or DHS component HR offices.
• Experience using NFC, MyEPP, USA Staffing, or comparable federal HR systems.
• SHRM-CP, IPMA-CP, or active progress toward federal HR certification.
• Experience supporting MSPB or EEOC case preparation.
• Microsoft 365 and SharePoint Online experience supporting case tracking and knowledge management.

Company Description

APV is an Equal Employment Opportunity employer. All qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or marital status.