[Hiring] Director of Recruitment and Panel Development @L&E Research

Role Description

Reporting to the Vice President of Operations, the Director of Recruitment & Panel Development is responsible for the performance of Recruitment Operations and for the health, growth, and development of L&E's panel member database (leopinions.com). You'll independently lead the Recruitment and Panel division and partner across the business to move it forward.

You'll work closely with the Director of Operations and the Technology Product Manager to implement new systems and automations, and alongside the Project Management, Account Management, Sales, Marketing, and Technology teams. The Recruitment Operations Manager and the Social Media Coordinator report directly to this role.

Qualifications

• 5+ years of experience in panel management, recruiting operations, project management, market research operations, or a closely related field.
• Demonstrated experience isolating and recruiting niche or rare populations, such as clinical trial or B2B audiences.
• Social media and/or digital marketing experience, including paid advertising channels and campaign tracking (required).
• Experience writing SOPs and training materials and implementing new systems or processes across teams.
• Prior management experience overseeing a department or team, with demonstrated success in staffing, training, and performance management (preferred).

Requirements

• Proven ability to work independently and manage priorities for yourself and your team.
• Deep understanding of panel database structure, segmentation, hygiene, and member-engagement best practices.
• Working knowledge of recruiting operations, paid recruitment channels, and the L&E FMP environment.
• Knowledge of sourcing channels, screening approaches, and recruitment strategies for niche and rare populations.
• Strong analytical skills, with the ability to interpret database health, recruiting, and quality metrics.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams, OneDrive, and SharePoint), database, CRM, and panel-management platforms.
• Adaptability and a strong aptitude for learning and using new technologies, including emerging AI tools.

Benefits

• A Windows-based PC will be provided to all full-time employees.
• Reliable high-speed internet/broadband connection.
• Consistent and dependable phone service.

Company Description

L&E Research, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.