[Hiring] Director of Global Employee Experience @ClickHouse

Role Description

We’re looking for a Director of Employee Experience to build and lead the programs, experiences, and communications that make our company a great place to work. This role owns the framework for our global employee experience. You’ll shape how employees experience our offices, company communications, onboarding, all-hands, global offsites, and other programs.

Employee Experience Strategy & Programs

• Develop and execute a company-wide employee experience strategy that strengthens connection, engagement, culture, and belonging across a global workforce, in partnership with business leaders, People Business Partners, and other key stakeholders.
• Establish standards, processes, and measurement for employee-facing programs to ensure a consistent, scalable, and effective employee experience across the organization.
• Continuously gather employee feedback and use data and insights to improve the experience, partnering with People Business Partners and leaders to understand business context and emerging needs.
• Develop and oversee employee-facing programs, including survey programs and ongoing enablement, collaborating with People Business Partners, leaders, and cross-functional stakeholders to ensure programs are relevant, effectively implemented, and responsive to employee and business needs.
• Establish metrics and reporting to measure effectiveness and impact, using insights to inform priorities and continuously improve programs and the overall employee experience.

Onboarding & New Hire Experience

• Own the end-to-end employee onboarding experience, ensuring new hires have a consistent and high-quality experience from offer acceptance through their first months at the company.
• Partner with Recruiting, People Operations, IT, hiring managers, and business leaders to create a seamless transition from candidate to employee.
• Develop engaging onboarding programs that help new employees quickly understand our company, culture, strategy, people, and ways of working.
• Own company-wide onboarding experiences, including new-hire orientation, onboarding communications, programming, and key connection points.
• Continuously evaluate and improve onboarding using new-hire feedback and engagement data.
• Create a scalable onboarding experience that works across countries, time zones, and different employee populations while maintaining a consistent company experience.

Office Experience

• Own the employee experience in our offices, including programming, events, community-building, and the overall employee-facing experience.
• Create an office strategy that gives employees compelling reasons to spend time together while supporting different ways of working.
• Partner with Facilities, IT, Security, and local leaders to ensure the physical workplace supports the intended employee experience.

Company-Wide Communications & All-Hands

• Own the strategy and operating rhythm for company-wide employee communications and all-hands.
• Partner with executives and business leaders to translate company priorities, decisions, into clear employee communications.
• Create a consistent, high-quality experience for company meetings and key employee touch points.
• Establish communication channels, standards, and best practices that reduce noise and increase employee understanding.

Global Offsites & Company Events

• Partner with Business Operations and leadership team on planning and execution of major company-wide gatherings, including global offsites.
• Develop experiences that strengthen relationships, build trust, reinforce culture, and create meaningful connections across a distributed workforce.
• Build repeatable frameworks that allow the company to scale global events without sacrificing quality or employee experience.

Benefits

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member who joins our company receives stock options.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A USD$500 Home office setup if you’re a remote employee.
• Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
• Culture - We All Shape It - As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.

Equal Opportunity & Privacy

ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.