[Hiring] Contractor Recruiter @HomeServe USA

Role Description

The Contractor Recruiter will be responsible for effectively recruiting contractors that service our customers’ home repairs. The Contractor Recruiter will source and vet contractors that provide quality and comprehensive plumbing, electrical, HVAC, and landscaping services. The Contractor Recruiter will be responsible for all contractor recruitment within a geographical area that may include several States and is required to effectively manage and prioritize competing demands, often with short timeframes to deliver. Contractor Recruiter will report to the Supervisor, Contractor Recruiting and collaborate with various members of the Contractor Management and Administration team, including Regional Operations Managers and Contractor Onboarding and Support Specialist. The Contractor Recruiter will work within the HomeServe Contact Center building located in Chattanooga, Tennessee, and may work remotely as required. This Role is an exempt position with a base salary complemented with a monthly bonus based upon the contractors recruited into the network.

Responsibilities

• Recruit contractors to establish and maintain a viable contractor network.
• Ensure newly recruited contractors meet business expectations around costing and compliance.
• Negotiate contractor service rates that are within business guidelines.
• Produce and present performance reports highlighting recruitment progress and issues. Report on activity, performance, and planned actions.
• Demonstrate awareness of current standards and Codes of Practice.
• Perform projects as required that may involve fieldwork.
• Travel up to 10%.
• Other duties as assigned.

Essential Functions

• Outbound Calling – Sales - Pitching the value of joining HS Contractor Network: 50%
• Sourcing and vetting businesses to join the HS Contractor Network: 25%
• Negotiating – Establishing rates that Service Provider will use as a HS Network Contractor: 20%
• Data Entry – Detailed record keeping of activities: 10%

Qualifications

• Inside/outside sales experience with a demonstrated history of successful commission-based sales highly desired.
• Experience sourcing and vetting leads and managing sales territories.
• Computer literate with strong MS Office skills, including Excel, Outlook, Teams, and PowerPoint.
• Capable of working independently with little supervision.
• Strong oral and written communications skills with emphasis on negotiation and closing the deal.
• Team-oriented. Enjoys competing, but also encourages, supports, and assists team members.
• Customer-Focused: Promotes the customer relationship to both internal and external customers. Puts customers at the heart of everything he/she does.

Pay

• $40,000 base salary + monthly bonus opportunity.

Benefits

• Competitive compensation.
• Career development and advancement opportunities.
• Casual attire throughout the week.
• Friendly, open, and team-oriented work atmosphere.
• Excellent benefits including generous medical, vision, dental, and life & disability insurance.
• 401(k) plan with a company match.
• Eligibility to enroll in up to two HomeServe coverage plans paid for by the company.

Minimum Physical Requirements

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk, and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

HomeServe USA is an equal opportunity employer.