[Hiring] Benefits Specialist @Care.com

Role Description

As a Benefits Specialist, you will be the day-to-day point of contact for employees on health, wellness, retirement, leave, and family-building programs, and you will help keep enrollment and vendor operations running accurately. This is a temporary position of approximately 6 months’ duration.

• Support implementation of standalone medical, dental, vision, HSA/FSA, life, disability, leave, EAP, and family-building and caregiving programs, including carrier and vendor setup and plan configuration.
• Support migration of employee and enrollment data from our current benefits platform over to our existing HRIS system (Workday).
• Answer employee questions on medical, dental, vision, HSA/FSA, retirement, leave, disability, life insurance, and family-building and caregiving benefits, and resolve issues with carriers and vendors.
• Process new hire, qualifying life event, and termination enrollments in the benefits administration platform, keeping records accurate and timely.
• Support post-annual open enrollment: build communications, employee 1:1 sessions, test system configurations, and reconcile elections.
• Audit carrier and vendor eligibility files and invoices, and flag and fix discrepancies.
• Coordinate with payroll on benefit deductions.
• Help maintain compliance with ACA, ERISA, COBRA, HIPAA, and 401(k) requirements, including notices and filing support.
• Keep benefits documentation, intranet pages, and FAQs current.
• Contribute to reporting, process improvements, and special projects.
• Assist with any other benefits-related transition items.

Qualifications

• 3+ years of experience in benefits administration.
• Working knowledge of group health and welfare plans and 401(k) plans.
• Familiarity with benefits regulations (ACA, COBRA, HIPAA, ERISA).
• Intermediate to advanced Excel or Google Sheets experience.
• Clear, empathetic communication with employees at all levels, and discretion with confidential information.

Requirements

• Bachelor's degree in HR, business, or a related field (preferred).
• Experience with Workday (preferred).
• Experience with a benefits administration platform (preferred).
• Experience supporting open enrollment and post-open enrollment activities (preferred).
• Experience with leave of absence a plus (preferred).
• Exposure to family-building, caregiving, or leave programs (preferred).
• Benefits certification (e.g., CEBS, SHRM-CP, PHR) or progress toward one (preferred).
• Candidates located in Dallas or Austin Texas are highly preferred.

Benefits

• Salary Range: $43 – 47/hr.
• Annual bonuses and short- and long-term incentives.
• Health insurance coverage.
• Life and disability insurance.
• A generous 401K employer matching program.
• Paid holidays.
• Paid time off (PTO).