[Hiring] Benefits Administrator, Analyst @Emapta

Role Description

Build Global HR Impact, One Data Insight at a Time. Turn data, process, and people insight into meaningful change in global HR. Elevate your career with a team that's redefining how companies manage their people—combining precision, technology, and purpose to create seamless employee experiences across borders. This role gives you the chance to collaborate with international teams, streamline benefits operations, and make your mark in global workforce management. Grow your career, gain worldwide exposure, and help shape the future of HR technology and employee success.

Qualifications

• Education similar to a U.S. associate degree in business or a related field is preferred.
• 1 year of benefits-related experience and/or training is required.
• PEO/Outsource experience is preferred.
• Bilingual in English and Spanish is preferred.
• Previous experience in translating benefits from English to Spanish is preferred.
• Proficiency with HRIS platforms.
• Proficient in spreadsheet, database, and word processing applications such as Microsoft Excel, Word, and PowerPoint.

Requirements

• Communication - Communicates orally and in writing in a clear and concise manner. Takes time to understand others' perspectives and proposes solutions.
• Trust and Respect - Builds trust and respect through honesty and professionalism in all interactions.
• Problem Solving - Identifies problems and ensures quick and effective resolutions, seeking assistance when necessary.
• Accountability - Follows through on commitments with ownership and responsibility.
• Client Focus - Builds effective relationships with internal and external clients to meet or exceed their needs.

Benefits

• 5 days work week
• Weekends off
• Work from home arrangement
• 20 vacation days in total
• Prepaid medicine
• Fully-customized Emapta laptop and peripherals
• Indefinite term type contract
• Direct exposure to our clients
• Career growth opportunities
• Diverse and supportive work environment
• Prime Office Locations - Bogotá and Medellin
• Unlimited upskilling through Emapta Academy courses

Your Daily Tasks

• Work directly with internal department staff to understand project concepts, objectives, and approaches.
• Assist with maintaining client and employee benefit information in HRIS and CRM systems.
• Complete HRIS benefit plan set-ups and enrollment configurations in online tools.
• Support internal training on new functionality and operational procedures.
• Manage work assignments independently and escalate issues to ensure timely delivery.
• Maintain system integrity by processing and providing audit reports to the internal analyst team.
• Conduct, monitor, and improve benefit audit reports.
• Translate benefit plan information and verbiage in HRIS and online tools from English to Spanish.
• Respond to internal inquiries within the acceptable timeframe.
• Assist with the development and improvement of Analyst processes and ACA reporting requirements.
• Suggest process improvements using current or proposed technology.
• Track all work performed in CRM software.