[Hiring] Assistant Director, People & Culture Generalist @US FUND FOR UNICEF

Role Description

The Assistant Director, People & Culture Generalist performs a wide variety of tasks in the service areas of People & Culture, including:

• Employee Relations
• Employee Engagement
• Compensation
• P&C/Operations & UUSA Internal Communications
• Backup Recruitment Coordination

Responsibilities

• Compensation (30%)
  • Serve as the P&C focal point for all compensation requests including new hire offers, promotions, movement-in-range adjustments, and transfers, reviewing and approving against UUSA's salary structure and established guidelines.
  • Administer the annual compensation cycle logistics, partnering with Finance and P&C leadership.
  • Maintain and apply UUSA's salary structure and bands; conduct routine market data review and benchmarking to keep guidelines current.
  • Prepare and route letters for promotions, salary increases, and transfers, ensuring role-change tickets are submitted and processed in a timely manner.
  • Partner with the Assistant Director, P&C Operations to ensure job descriptions remain up to date and aligned with UUSA's salary structure as roles evolve.
• Employee Relations (30%)
  • Serve as the primary point of contact for day-to-day employee relations matters including workplace concerns, conflict resolution, and policy interpretation.
  • Lead resolution and documentation of employee relations matters, escalating to P&C leadership and partnering with Legal as needed.
  • Escalate to P&C leadership any matter involving significant legal or reputational risk.
  • Maintain accurate, confidential documentation of employee relations matters, identifying trends or systemic issues and recommending solutions to P&C leadership.
  • Advise managers on performance management and disciplinary action in partnership with P&C leadership.
• P&C/Operations & UUSA Internal Communications (20%)
  • Lead P&C and Operations internal communications: policy updates, benefits reminders, and organization-wide announcements.
  • Serve as P&C's representative and oversight lead for UUSA's organization-wide Internal Communications Committee, coordinating divisional channels via Slack, managing a cross-departmental communications calendar, and ensuring consistency, accuracy, and appropriate cadence of internal messaging across the organization.
  • Partner with Marketing & Communications to ensure P&C and organization-wide internal messaging aligns with UUSA's brand voice, identity, and broader external communications where relevant.
  • Maintain P&C content on internal platforms and ensure information stays current.
  • Manage a rolling calendar of P&C internal messaging, including policy updates, benefits reminders, announcements, and heritage months and other recognition/observance dates, to sequence communications appropriately.
  • Support change management through internal communications, applying an ADKAR approach and ensuring messaging is clear and consistent across changes.
• Employee Engagement (15%)
  • Lead execution of employee engagement strategy: surveys, recognition programs, and engagement programming including Intentional Engagement Days and P&C led enterprise-wide events.
  • Partner with leadership to translate engagement survey data into concrete, actionable follow-up.
  • Lead culture-building initiatives and organization-wide events in partnership with cross-functional teams, including but not limited to virtual, themed, and/or location-specific events, and supporting organization-wide retreat planning.
• Backup Recruitment Coordination (5%)
  • Serve as secondary back-up across the recruitment communication cadence during peak hiring periods or absence of the Assistant Director, P&C Operations.
  • Maintain working familiarity with recruitment systems and workflows sufficient to step in without disruption to the candidate experience.

Qualifications

• Bachelor's degree required; relevant HR certification (e.g., SHRM-CP/SCP, PHR/SPHR) preferred.
• 6–8 years of progressive People & Culture/Human Resources experience, including employee relations, compensation administration, and internal communications.
• Demonstrated experience administering compensation programs and evaluating compensation requests against established salary structures and guidelines.
• Experience leading or contributing to organization-wide committee work, with the ability to influence and coordinate across departments without direct authority.
• Strong written communication skills, including experience drafting clear, organization-wide internal communications; familiarity with change management frameworks (e.g., ADKAR) a plus.
• Sound judgment and discretion in handling confidential and sensitive employee relations matters.
• A collaborative, relationship-oriented approach consistent with P&C's reputation for employee-centered support.

Requirements

• Must possess current and valid US Work Authorization and be eligible to work for any US employer without sponsorship.

Benefits

• UNICEF USA is proud to be an Equal Opportunity Employer.
• We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics.
• We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
• UUSA is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
• If you need assistance or accommodation due to a disability, you may contact us at [email protected] .