[Hiring] Adult Protective Services Case Manager 2 @Georgia Department of Revenue

Role Description

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

Start your career in public service. The Georgia Department of Human Services (DHS), Division of Aging Services (DAS), Adult Protective Services (APS) is seeking candidates for the position of Adult Protective Services Case Manager 2. This position is based in Cleveland, White County, Georgia and will cover the additional counties of Banks, Franklin, Hall, Hart, & Stephens.

Roles and Responsibilities:

• Performs initial investigations of protective service reports for cases meeting Adult Protective Services (APS) criteria and determines appropriateness of intervention within a standard of promptness.
• Evaluates the level of risk to clients and takes appropriate action to ensure safety.
• Provides follow-up, consultations and other applicable resources to stabilize situation to prevent further recurrence of Abuse/Neglect/Exploitation.
• Initiates the legal process for guardianship as a last resort for the protection of incapacitated adults.
• Maintains required documentation and completes reports within standards of promptness.
• Maintains knowledge of current policies, laws, trends and developments in the field by attending training sessions and meetings.
• Performs other professional responsibilities as assigned.

Core Competencies:

• Provides services and information to and honors all of the State’s commitments to internal and external customers by providing helpful, courteous, accessible, responsive, and knowledgeable service.
• Cooperates with others to accomplish common goals and works as a team player within and across departments to achieve shared goals.
• Treating others with dignity and respect, maintains a friendly demeanor and values the contributions of others.
• Delivers consistently required business results and meets achievable yet aggressive goals.
• Complies with quality standards and meets deadlines. Maintains focus on agency and State goals.
• Displays honesty, accountability, and a strong commitment to his or her public duty and presents oneself as a credible representative of the agency and State to maintain the public trust.
• Demonstrates ability to make sound judgments and develops effective, viable solutions to drive the effectiveness of the Department and State.
• Has excellent oral, written, presentation, and interpersonal communication skills.

Qualifications

• Bachelor's degree from an accredited college or university;
• OR One (1) year of experience at lower-level Adult Protective Services CM 1 (SSP170);
• OR Position equivalent.

Requirements

• Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following skills/experience:
• Experience working with a specific issue facing client populations such as family violence, crisis intervention, substance abuse, services to the elderly or disabled.
• Bachelor’s degree in a Human Services program.
• Possession of a valid driver’s license and consistent access to a vehicle for required work-related activities.

Benefits

• Generous benefits package that includes a flexible work schedule.
• Unique training opportunities.
• Employee retirement plan, 401(k) plan and 457 plan.
• 13 paid holidays, vacation & sick leave.
• Medical, dental, vision, long/short-term care, life insurance.
• Employee discount programs.
• Telework opportunities depending upon the position.