[Hiring] Workforce Operations Manager @Restaurant Supply

Role Description

This role involves overseeing employee compliance, productivity monitoring, and workforce-related operational processes.

• Oversee employee monitoring systems and device compliance tools to ensure adherence to company productivity and security standards.
• Ensure all team members maintain required device configurations, security settings, and approved software environments.
• Monitor productivity metrics and escalate concerns related to performance, policy violations, or non-compliance.
• Coordinate payroll processes, verify time and attendance data, and ensure payroll accuracy prior to submission.
• Serve as a point of contact for employee questions related to payroll, policies, employment documentation, and compliance requirements.
• Maintain accurate workforce documentation including employment records, compliance logs, and policy acknowledgments.
• Develop, update, and enforce workforce policies related to monitoring, security, and operational accountability.
• Prepare internal reports summarizing workforce compliance, productivity trends, and operational risks.
• Support leadership in maintaining a culture of accountability while ensuring fair and consistent enforcement of company standards.

Qualifications

• 4+ years of experience in workforce operations, HR operations, compliance, IT administration, or a related oversight role.
• Experience handling payroll coordination, employment documentation, or HR administrative processes.
• Familiarity with employee monitoring tools, device management systems, security settings enforcement, or compliance tracking platforms.
• Strong understanding of confidentiality standards and internal controls.
• Excellent written and spoken English skills with the ability to communicate policies and expectations clearly and professionally.
• High attention to detail with strong organizational and documentation abilities.
• Ability to handle sensitive information with discretion and sound judgment.
• Comfortable addressing performance issues and enforcing standards in a professional and objective manner.

Requirements

• This position is fully remote, offering the flexibility to work from any location.
• Working hours strictly align with 9:00 AM to 5:00 PM EST.
• Adhering to these hours is crucial for maintaining workflow and supporting excellent service delivery.

Benefits

• Competitive salary
• Competitive bonus structure
• Medical, vision, and dental coverages
• Virtual position with Flexible Schedule and freedom.
• Special pricing on all our commercial kitchen equipment and supplies.
• Expert trainings and company paid continual education offerings.