[Hiring] Training Manager @Bullfinch Recruitment

Apr 03, 2025 - Bullfinch Recruitment is hiring a remote Training Manager. 💸 Salary: unspecified. 📍Location: Bulgaria.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Create and implement training programmes focused on Customer Support, Fraud Prevention, Risk Management, Payments, and Compliance.
Provide ongoing training for teams to improve operational efficiency, mitigate risks, and ensure compliance with industry regulations.
Lead targeted training initiatives around payments processing, fraud prevention, and risk management, ensuring alignment with our business objectives.
Work closely with Content and QA teams to embed a culture of continuous learning and improvement, ensuring that feedback and insights drive the evolution of training programs and team development.
Partner with department heads and the Head of Customer Support & Player Operations to align training initiatives with our company's strategic goals.
Continuously assess training effectiveness using performance metrics, refining programs based on feedback and industry trends.
Mentor and empower team leads to deliver consistent, high-quality training within their respective teams.

Qualifications

Proven experience as a training manager in a similar role, ideally within the iGaming or digital operations space.
In-depth knowledge of customer support, payments, risk, fraud, and KYC processes.
Strong communication, presentation, and coaching skills.
Ability to create engaging and effective training materials.
Experience using data and performance metrics to drive improvements in training programs.
A proactive and collaborative mindset, with the ability to thrive in a fast-paced and dynamic environment.

Benefits

Similar Remote Jobs

French HR Administrator • Claire's France SAS Claire's France SAS

Human Resources unspecified France

Apr 08, 2025
HR Specialist • SEEK SEEK

Human Resources unspecified Singapore, Indonesia, Malaysia

Apr 08, 2025
Human Resources Associate • PSI CRO PSI CRO

Human Resources competitive salary and benefits package Mexico

Apr 08, 2025

Penetration Test Support Engineer • A-LIGN External A-LIGN External

All others unspecified Bulgaria

Apr 08, 2025
Senior Backend Developer • GameAnalytics GameAnalytics

Software Development unspecified Northern America, Americas, Latin America (LATAM) +80 more

Apr 07, 2025
IT Talent Sourcer • SD Solutions SD Solutions

Human Resources competitive compensation packages (fixed salary + generous bonuses) USA, UK, Canada +3 more

Apr 07, 2025

Unlock 54,804 additional remote jobs, advanced search & email notifications

Too many emails? Declutter your inbox with Meco

Your home for reading newsletters

Before You Apply

️

📍	Be aware of the location restriction for this remote position: Bulgaria
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Training Manager @Bullfinch Recruitment

Human Resources

Salary 💸 unspecified	Remote Location Bulgaria
Job Type full-time	Posted Apr 03, 2025

️

📍	Be aware of the location restriction for this remote position: Bulgaria
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.