[Hiring] Talent Acquisition Specialist - Team Lead @RTX

Role Description

Raytheon is seeking a TA Specialist Team Lead to oversee and support a team of Interview Coordinators in a fast-paced, action-oriented environment. The Team Lead will play a critical role in guiding the team to manage all aspects of the interview process effectively, including:

• Scheduling interviews
• Coordinating candidate travel
• Processing reimbursements
• Maintaining data accuracy

This role involves mentoring and coaching team members, managing workflows, and ensuring adherence to Raytheon’s policies and procedures. The ideal candidate will be a proactive leader with exceptional organizational and communication skills, capable of multitasking and prioritizing work to meet business needs. This is a remote role.

As the Team Lead, you will play a vital role in ensuring the success of the interview coordination team while maintaining Raytheon’s commitment to excellence in talent acquisition. This position offers the opportunity to lead, innovate, and make a meaningful impact on the hiring process.

What You Will Do:

• Lead and mentor a team of Interview Coordinators, ensuring high-quality support for the recruitment process.
• Act as the primary point of contact for escalations, troubleshooting, and problem-solving related to interview coordination.
• Partner with recruiters and hiring teams to align operational support with recruitment strategies.
• Manage the scheduling of phone, in-person, and video interviews, ensuring timeliness and accuracy.
• Coordinate and manage domestic travel arrangements and accommodations for candidates.
• Ensure timely processing of candidate expense reimbursements in accordance with internal policies.
• Monitor and maintain data accuracy across trackers, systems, and tools, ensuring compliance with Raytheon policies.
• Manage and optimize multiple calendars for the team and hiring managers using Outlook or other platforms.
• Provide regular updates and reports on team performance, workflow efficiencies, and process improvements.
• Foster collaboration across teams in all time zones to ensure seamless interview coordination.
• Perform additional administrative duties as needed and take the lead in implementing process improvements.

Qualifications

• Typically requires a University Degree or equivalent experience and a minimum of 2 years prior relevant experience with specialized knowledge of technical or operational practices.
• Minimal 2 years of experience in customer service, administrative, or coordination role, including 1 year of leadership or team oversight responsibilities.
• Experience resolving escalations and making operational decisions within defined guidelines.
• Experience identifying operational gaps and implementing process updates or improvements.

Requirements

• Strong leadership, coaching, and mentoring skills with the ability to motivate and guide a team.
• Excellent communication skills (both written and verbal) with the ability to interact with all levels of the organization.
• Prior experience in a recruitment operations or scheduling role.
• Exceptional organizational skills with an attention to detail and an ability to manage multiple priorities in a high-volume, fast-paced environment.
• Proficiency in using HR systems such as Workday and familiarity with interview coordination processes.
• Demonstrated ability to work independently, make decisions, and meet deadlines with minimal supervision.
• High level of discretion in handling confidential information and sensitive data.
• Proven ability to collaborate across a matrixed organization and work effectively with various teams.
• Analytical mindset with strong problem-solving and troubleshooting skills.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short-term and long-term disability
• 401(k) match
• Flexible spending accounts
• Flexible work schedules
• Employee assistance program
• Employee Scholar Program
• Parental leave
• Paid time off and holidays