[Hiring] Southeast Regional Operations Training Coordinator @Marathon Health

Role Description

The Regional Operations Training Coordinator ensures teammates and leaders are well-prepared, supported, and equipped for success. The role partners with Operations leaders to coordinate onboarding, training, and operational excellence initiatives—organizing logistics, aligning stakeholders, and ensuring the right resources are in place at the right time. It also tracks participation, supports change initiatives, and maintains clear and consistent communication to create a seamless teammate experience and strengthen operational performance.

Essential Duties & Responsibilities

• Onboarding & Training
  • Play a pivotal role on the Regional People Team by leading and implementing people strategies that drive the region’s growth and success.
  • Collaborate with GMs and regional leaders to oversee onboarding for clinical and operations teammates.
  • Organize logistics to streamline onboarding across the region, tracking progress and serving as the central accountability point.
  • Partner with SMEs to design, update, and deliver training programs, playbooks, job aids, and courses.
  • Ensure training programs align with regional performance outcomes such as efficiency, compliance, quality, and engagement.
• Competency & Change Support
  • Coordinate remedial training by connecting teammates to appropriate resources.
  • Partner with leaders and SMEs to oversee completion of clinical competency and programs.
  • Support change readiness by coordinating training, resources, and communication for new tools, systems, and workflows.
  • Work with operations leaders to standardize processes across health centers.
• Outcomes, Tracking & Communication
  • Maintain dashboards and reports to monitor training participation, competency completion, and program effectiveness.
  • Act as a data steward by identifying trends, escalating issues, and translating insights into actionable operational improvements.
  • Track regional issues, enter help desk tickets, and monitor resolution.
  • Coordinate clear and timely communications for new systems, workflows, and initiatives.
  • Partner with leaders to drive engagement and collaboration around teammate engagement and change initiatives.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, Organizational Development, Education, Human Resources, or related field.
• 2–4 years of experience in operations coordination, training/enablement, or administrative/project support role, or equivalent combination of education and experience.
• Experience in healthcare operations, clinical support, or corporate training programs preferred.
• Demonstrated success in coordinating onboarding, training logistics, or process rollouts across teams or regions.
• Experience supporting change management or communication initiatives is a plus.
• Ability to travel 25% within their region, as necessary.

Desired Attributes

• Strong project coordination and organizational skills; ability to manage multiple priorities across regions.
• Excellent written and verbal communication; able to prepare clear leader talking points, teammate resources, and updates.
• Comfort with data tracking and reporting; ability to maintain dashboards, pull participation data, and identify trends.
• Strong interpersonal skills; able to partner effectively with leaders, SMEs, and teammates at all levels.
• Strong skills in Microsoft Office Suite (PowerPoint, Excel, Word) and Microsoft Teams.

Compensation

Pay Range: $60,000 - $80,000/yr. The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.

Application Process

We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.