[Hiring] Senior People Director @SSP America

Role Description

The Senior People Director leads and is accountable for the performance, effectiveness, and results of the Regional People Leader team across the United States and Canada. This role serves as a strategic partner to Field Operations leadership, ensuring consistent, high-quality execution of all people processes, including:

• Talent management
• Employee relations
• Labor relations
• Training
• Compliance
• Culture across the field organization

The Senior People Director champions SSP’s values of Passion, Ownership, Team, and Curiosity, driving a high-performance, inclusive culture where leaders are developed, teams are engaged, and results are achieved.

This role ensures full alignment and consistency with enterprise-wide people strategies, policies, programs, and initiatives, while holding leaders and People teams accountable for execution, compliance, and measurable outcomes.

The position plays a critical role in shaping organizational capability, mitigating risk, and building strong leadership pipelines to support SSP’s growth and operational excellence.

Qualifications

• Minimum high school diploma/certificate required (or international equivalent)
• Bachelor’s degree in human resources, or related degree, or Foreign Equivalence preferred
• 10+ years of HR Business Partner experience, plus a minimum of 3 years’ experience at the Director level preferred
• Minimum of 3 years’ experience overseeing a team of human resource professionals preferred
• Previous HR experience in the restaurant, retail, or hospitality industry preferred
• Previous experience in a union environment preferred
• Proven experience in human resource related project management, including planning, execution, and delivery of cross-functional initiatives with measurable outcomes
• Strong proficiency in HR systems (HRIS), timekeeping platforms, and related technologies
• Advanced computer literacy, including Microsoft Office Suite (Excel, PowerPoint, Word), project management tools (e.g., MS Project, Smartsheet), and collaboration platforms
• Ability to manage heavy workloads and effectively manage conflict situations leading to successful outcomes
• Flexible schedule as business demands
• Must be able to establish and maintain eligibility to perform work in the US without sponsorship
• Must be able to travel and work ~60% within the US and Canada as needed, with overnight and extended stay
• Must be able to pass and maintain a criminal background check

Requirements

• Up to 60% travel required

Benefits

• Compensation: $185,000 - $195,000 / year
• Bonus Eligible
• Comprehensive benefits package
• Preference for candidates who reside in California to meet specific business needs related to this remote position

Company Description

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.