[Hiring] Senior Manager, HR Systems @GOAT Group

Role Description

We are looking for a hands-on Senior Manager, HR Systems to join our People team. This is a highly technical role, deeply embedded in our systems and day-to-day workflows.

• Own the HR technology stack end-to-end; ensure reliability, performance, and scalability of systems across the employee lifecycle.
• Oversee support operations, manage vendor relationships, troubleshoot system and integration issues, and maintain the overall health of People systems.
• Operate as a builder and operator, directly handling complex and high-impact work while overseeing a People Technology Specialist.
• Establish clear prioritization, improve execution rigor, and build a more structured and scalable support model across the team.
• Lead automation and process improvement efforts, identifying manual pain points and partnering closely with the Director of People Operations to design and implement scalable solutions.
• Continuously surface opportunities to streamline workflows, improve data integrity, and reduce manual effort across the People function.

In this role, you will:

• Own and manage the HR tech support function, including intake, triage, resolution, and escalation of tickets.
• Build AI-assisted workflows where applicable — flagging, classification, notifications, and intelligent routing across People processes.
• Own technical documentation, integration specs, data flow diagrams, etc.
• Serve as a technical resource and escalation point for HR tech issues across the People team.
• Support ad hoc data pulls, system troubleshooting, and cross-functional HR tech requests.
• Use operational exposure as a continuous feedback loop to surface new automation opportunities.
• Translate complex technical constraints and tradeoffs into clear recommendations for the Director and People team leadership.
• Collaborate with COEs e.g. People Operations, IT, Finance, Payroll, and Talent Acquisition to ensure system triggers, data handoffs, and approval workflows are reliable and production-grade.
• Stay current on the HR technology landscape — new ADP capabilities, iPaaS evolution, and AI tooling relevant to the People function.

Qualifications

• 8+ years in a technical systems, integration engineering, IT, or HRIS role — with meaningful experience in environments where HR data flows are central.
• Hands-on experience building and maintaining API integrations, event-driven workflows, or data pipelines.
• Deep working knowledge of ADP (Lyric strongly preferred; Workforce Now considered) — including configuration, reporting, workflows, and data integration.
• Experience with identity and directory systems (OKTA or similar) in the context of HR-IT data flows.
• Strong data fluency — able to design schemas, trace data lineage, validate integrity across systems, and build reliable audit processes.
• Experience handling sensitive HR data, PII, and related security and compliance requirements.
• Ability to work autonomously on complex, multi-system problems and communicate findings clearly to non-technical stakeholders.

Requirements

• Experience with bidirectional data syncs with HRIS.
• Familiarity with Snowflake or cloud data warehouse environments.
• Experience with leave management and workforce management systems and payroll data flows.
• Background deploying AI-assisted workflows — classification, flagging, intelligent notifications, or LLM-based process automation.
• Exposure to compliance-sensitive automations.
• Experience in a high-growth or scaling company environment.

Benefits

• 401K
• Paid time off
• Dental, medical, vision insurance
• Disability and life insurance options

Hiring Range

• Tier 1 (Includes states such as California, New York (including New York City), Washington, Illinois and other higher-cost markets): $137,500 - $171,800 USD
• Tier 2 (Includes mid-cost markets across the U.S.): $123,900 - $154,800 USD
• Tier 3 (All other U.S. locations): $116,960 - $146,200 USD

The hiring range for this position is below, plus benefits. To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity.

Company Description

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries.

• GOAT is the global platform for the greatest products from the past, present and future.
• Flight Club revolutionized sneaker retail as the original consignment store for rare shoes.
• Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion.