[Hiring] Senior Director, Employee Engagement @Community Health Systems Professional Services Corporation

Role Description

The Senior Director, Employee Engagement develops and leads enterprise-wide strategies and initiatives that enhance employee engagement, satisfaction, and retention. This role partners with senior leadership, Human Resources, and key stakeholders to foster a positive workplace culture, strengthen communication, and align employees with organizational goals and values. The Senior Director leverages data-driven insights to design and implement programs that improve the employee experience and support organizational performance.

• Develops and implements enterprise strategies and initiatives to promote and enhance workplace culture and employee engagement.
• Leads the development and execution of internal communication strategies aligned with organizational priorities and employee needs.
• Establishes engagement program roadmaps, including budgets, timelines, and measurable outcomes to support sustained culture initiatives.
• Oversees data collection and analysis of engagement metrics, identifies trends, and applies insights to inform business decisions and program effectiveness.
• Recommends and implements targeted strategies to improve employee engagement and strengthen employee connection across the organization.
• Leads the planning and execution of employee engagement events, recognition programs, and communication initiatives to enhance workforce experience and outreach.
• Leverages employee engagement survey results to develop and refine engagement strategies and action plans.
• Provides leadership, guidance, and mentorship to team members and Human Resources partners.
• Builds and maintains effective relationships across corporate and facility leadership to support engagement initiatives and organizational alignment.
• Supports and reinforces organizational mission, vision, values, and standards of behavior.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Human Resources, Organizational Psychology, Business Administration, or a related field required.
• Master's Degree preferred.
• 7-9 years of experience in Human Resources, employee engagement, communications, or a related function in a leadership or managerial capacity required.
• More than 10 years of progressive experience in employee engagement, including program development, communications, and organizational initiatives preferred.

Requirements

• 25% Travel.
• Location: Franklin, TN (Local Candidates highly preferred; remote may be considered for exceptionally qualified candidates).

Knowledge, Skills and Abilities

• Advanced knowledge of employee engagement strategies, organizational culture development, and employee experience best practices.
• Strong strategic thinking and leadership skills, including change management and executive alignment.
• Advanced communication and interpersonal skills, including development of multi-channel communication strategies.
• Ability to analyze engagement data and translate insights into actionable strategies.
• Strong project management skills with the ability to manage multiple initiatives and priorities.

Licenses and Certifications

• SPHR or SHRM-SCP preferred.
• Certified Communications Management Professional (CMP) preferred.