[Hiring] Recruiting Talent Systems Specialist @Hand & Stone - 1210 Northbrook Dr - Trevose, PA

Role Description

Hand & Stone Massage and Facial Spas is seeking a part-time Recruiting Talent Systems Specialist to improve how our franchise spas recruit and hire. This is a talent technology + franchise enablement role (not a general HR/recruiting role) focused on optimizing our ATS, scaling recruiting programs, and driving adoption of hiring automation across a 600-spa network.

Schedule: Full Time. Typical time allocation:

• ~40% individual franchisee recruiting support calls
• ~30% vendor relationships & program scaling (CareerPlug, Glassdoor, etc.)
• ~30% program administration and reporting

What You’ll Do:

• Hold 1:1 recruiting coaching calls with franchisees to improve funnel performance, adoption, and candidate experience
• Troubleshoot ATS user issues and create simple job aids, FAQs, and repeatable workflows
• Optimize ATS workflows, templates, and automation; partner on integrations and posting performance as needed
• Manage job board/vendor relationships (including CareerPlug and Glassdoor)—performance, ROI, support SLAs, and issue escalation
• Run pilots and rollouts of new features (including automation/AI enhancements) and drive scalable adoption across the network
• Own program administration (invoicing, vendor coordination, job optimization, market research) and maintain dashboards/reporting
• Collaborate cross-functional and communicate program updates, insights, and recommendations

Qualifications

• 3+ years supporting a high-volume recruiting need in either a franchise, healthcare, wellness, or front-line employee model
• While we value diverse recruiting experience, for this role we're seeking candidates with in-house recruiting experience, ideally within organizations similar to ours
• Hands-on experience improving workflows using automation and AI within talent technology
• Ability to coach and influence a non-technical audience, comfortable presenting to franchisees, and leading live virtual sessions
• Strong analytical skills: build/maintain dashboards, spot trends, and turn data into clear recommendations
• Experience managing job board/vendor relationships (e.g., CareerPlug, Glassdoor, Indeed) and partnering with recruiting vendors to scale adoption and education
• Highly organized and self-directed; able to manage recurring cadences, many stakeholders, and high inbound demand in a remote environment

Benefits

• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

Company Description

This isn’t just about systems—it’s about impact. In this role, you’ll shape how candidates experience our brand, how individual business owners drive results, and how we build our teams for the future. You’ll have the opportunity to test new ideas, drive change, and play a key part in creating a recruiting experience that is best in class.

This is a remote position.