[Hiring] Provider Enrollment Manager @ACCESS TELECARE

Role Description

Reporting to the Director of Payer Operations, the Provider Enrollment Manager plays a critical role in ensuring Access TeleCare’s providers are properly enrolled and contracted with both governmental and commercial payers. You’ll lead the Provider Enrollment Team, manage day-to-day operations, and drive efficiency in contracting and enrollment processes that directly impact revenue cycle performance and provider success.

• Deliver high-quality service to operational teams and ensure providers are enrolled with payers accurately and on time.
• Oversee team priorities to meet operational and business goals, track and report key performance metrics to leadership.
• Ensure all provider privileges remain current and compliant at all times.
• Research and resolve complex enrollment and contracting issues.
• Build and maintain relationships with internal stakeholders and external partners.
• Measure and refine enrollment processes to reduce turnaround times.
• Assign and balance team workloads, monitor and guide performance.
• Develop department policies and procedures for consistent implementation.
• Manage enrollment applications and facilitate provider review and approval before submission.
• Support execution of payer contracts for individuals and groups.
• Organize and maintain large volumes of documentation efficiently.
• Provide regular updates to management through detailed reports.
• Partner with Revenue Cycle to resolve held AR issues.
• Participate in education and training initiatives to maintain compliance and quality.
• Ensure adherence to HIPAA, Corporate Compliance, and confidentiality standards.
• Lead staffing activities including hiring, training, evaluating, and coaching.
• Set and monitor performance goals; hold team members accountable to defined metrics.
• Conduct regular one-on-one meetings to promote awareness, engagement, and growth.
• Train new Privileging Specialists on processes and best practices.

Qualifications

• Bachelor’s or associate degree preferred; high school diploma required.
• Minimum of two years’ experience in physician hospital credentialing or licensing.
• Knowledge of medical terminology and payer regulations.
• Familiarity with governmental and commercial payer requirements, applications, and workflows.
• Experience with CAQH, PECOS, and State Medicaid portals.
• Proficiency in Microsoft Word, Excel, Adobe, and credentialing software.
• Excellent communication skills — both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to multitask, meet deadlines, and manage multiple priorities independently.
• A proactive approach to problem-solving and quality improvement.
• Ability to handle confidential information with discretion.
• Positive, team-oriented mindset and adaptability to change.

Benefits

• Strong total compensation, with base salary and performance incentives tied to measurable results.
• 100% Remote work with national impact and executive visibility.
• Comprehensive health, dental, vision, life, and 401(k) benefits.
• Flexible vacation and wellness days — we value high performance and balanced living.
• A culture of ownership, transparency, and results — where the best ideas rise.