[Hiring] People Operations Manager @LRQA

Role Description

This role is pivotal in shaping LRQA’s next chapter, ensuring operational excellence, driving digital transformation, and delivering a seamless colleague experience across the full employee lifecycle.

• Lead, coach, and develop the People Administration team delivering end‑to‑end lifecycle support from Day‑1 to offboarding.
• Oversee daily operations to meet SLAs, quality standards, and compliance requirements across multiple countries.
• Act as the escalation point for complex or sensitive employee administration matters.
• Maintain strong governance, risk management, and audit‑ready processes.
• Drive process optimization, automation, and digitalization initiatives across global HR workflows.
• Partner closely with Payroll, People Advisory, Rewards, HRIS, and other internal teams.
• Lead global process standardization while balancing local country requirements.

Qualifications

• Minimum 5 years of experience leading HR operations or shared services teams, ideally across multiple countries.
• Strong understanding of HR administration, employee lifecycle processes, and compliance frameworks.
• Experience with HRIS platforms such as SAP SuccessFactors.
• Familiarity with automation, workflow optimisation, and digital HR tools.
• Strong communication, stakeholder management, and problem‑solving abilities.
• Ability to lead through change and support global process implementations.

Company Description

LRQA is a leading global assurance provider operating across 51 countries and supporting more than 60,000 clients.

At LRQA, your work contributes to a safer, more sustainable, and more resilient world. We are investing heavily in digital transformation, people, and innovation.

Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other.