[Hiring] People Operations Generalist, Total Rewards & HRIS @Patchmypc

Role Description

We’re seeking a hands-on and detail-oriented People Operations Generalist, Total Rewards & HRIS to support and scale People Ops across the US and global locations. This role blends compensation expertise, HR systems ownership, and hands-on employee lifecycle and compliance support in a fast-paced, remote-first environment.

• Serve as a strategic partner to the People team by owning Total Rewards, optimizing HR systems, and strengthening employee lifecycle operations across the organization.
• Total Rewards (Compensation, Benefits & LOA)
  • Lead market benchmarking, pay band creation, and annual merit cycle planning, data validation, and tooling.
  • Partner with People Ops and Finance to align compensation decisions with budgets and internal equity.
  • Support US and global benefits administration, including employee inquiries, carrier coordination, audits, and documentation.
  • Serve as the primary administrator for all LOAs (US + global), ensuring compliant processes, accurate pay coordination with Payroll, and smooth pre/during/post-leave transitions.
  • Maintain clear, consistent documentation and templates across all Total Rewards programs.
• HR Systems & Automation (HRIS, Data, Reporting, Tooling)
  • Act as a systems expert across the HR tech stack and primary owner of HRIS (Rippling preferred).
  • Maintain HRIS data accuracy, audit regularly, and ensure proper syncing with payroll and benefits.
  • Identify automation opportunities to streamline workflows and reduce manual effort.
  • Build dashboards, reports, and visuals for data-driven insights and decision-making.
  • Own LMS administration and drive accountability, adoption, and visibility of self-serve learning content across the organization.
• Employee Lifecycle & Compliance (US + Global)
  • Support the full employee lifecycle from pre-hire to offboarding, ensuring accurate data, consistent processes, and high-quality employee experience.
  • Partner across teams to document workflows, improve scalability, and close process gaps.
  • Provide support for US compliance tasks (policies, audits, documentation) and serve as a backup for EU/UK payroll, benefits coordination, and statutory requirements.
  • Collaborate with brokers, EORs, and legal partners to ensure accuracy and compliance across jurisdictions.

Qualifications

• 5–8+ years in People Ops, HR Generalist roles or Total Rewards role.
• Strong experience in compensation operations (benchmarking, leveling, merit cycles).
• Hands-on LOA administration experience (Tilt preferred).
• HRIS expertise with proven ability to optimize systems (Rippling preferred).
• Experience supporting global teams; EU exposure strongly preferred.
• Excellent attention to detail, communication skills, and a solutions-focused mindset.
• Proactive, solution-oriented, and self-starting.
• Ability to operate independently in a fast-paced, remote environment.

Requirements

• Competitive Base Salary: $100,000 - $120,000 based on experience and location.

Benefits

• 401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10%.
• Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents.
• Other Benefits:
  • FSA/HSA.
  • Fertility benefits.
  • Parental leave.
  • Paid-time off (PTO).
  • Volunteer leave.
  • Charitable donation matching.
  • Tuition reimbursement.
  • Gym membership reimbursement.
  • Internet stipend.
  • Pet insurance.