[Hiring] People Experience Manager @Turquoise

Role Description

This is a fully remote role within the United States. The People Experience Manager adds the secret sauce for every person who joins, making sure the people working to fix healthcare's biggest problems actually love where they work. You will own employee engagement, culture-building, company events, and the connective tissue that turns a remote company of 200 people into a community.

• Planning company summits and virtual events
• Running the buddy program for new hires
• Producing the quarterly people newsletter
• Building recognition and stipend programs that make people feel special
• Carrying a set of people operations responsibilities essential to keeping the employee lifecycle running, spanning compliance, onboarding, and vendor operations

You will report directly to the Senior Director of People.

Qualifications

• 5+ years in People Operations, Employee Experience, Corporate Event Planning, or a culture-forward HR role at a scaling company
• Experience planning and running company events — whether virtual, in-person, or both
• Strong written communicator capable of crafting engaging messages
• Experience managing vendor relationships and holding external partners accountable
• Highly organized, able to juggle recurring operational tasks alongside creative project work
• Brings energy and warmth to work, adding thoughtful touches that make people feel they belong
• Thrives in a remote-first environment, finding creative ways to connect people
• Bonus: experience with Rippling, Canva, SwagUp, Printful, Figma, Notion, and Slack-first cultures

Requirements

• Employee Experience & Engagement
• Company summits: own planning, coordination, logistics, and vendor management
• Virtual company events: plan and run 2+ virtual events per year
• Recognition programs: design and run structured recognition — peer-to-peer, milestone celebrations, and creative moments
• Rewards and prizes: coordinate gift cards, swag codes, raffle prizes, and other engagement incentives
• End-of-year gifts: select, order, and distribute annual gifts and letters to employees
• Employer branding: build out TQ’s employer brand presence
• Internal Communications Execution
• Quarterly People Ops newsletter: create and distribute the newsletter via Figma
• Slack communications: announce new hires, post announcements, manage #dept_people
• New Hire Experience (Warmth & Connection)
• Welcome session coordination: schedule and run new hire welcome meetings
• New hire happy hours: organize virtual happy hours for each new hire cohort
• Buddy program: pair new hires with buddies, maintain the Notion page and deck
• People Operations
• I-9 verification: complete Section 2 for new hires within 3 business days
• Scanned mail processing: receive, triage, and file physical mail
• 1099 contractor mail and filing: organize correspondence into annual folders
• Contractor onboarding: own the process for hourly contractor requests and onboarding
• Easy Llama trainings: assign, update, and ensure completion of required compliance trainings
• Workplace posters: update and store workplace posters in company Drive
• Stipends & Vendor Operations
• Co-working stipend administration: validate WeWork requests, manage the WeWork portal
• L&D stipend admin: answer employee questions, maintain the spreadsheet
• Desk budget refresh: add 4-year tenured employees to the home office refresh program quarterly
• Swag vendor management: ensure new hire packs ship on time and inventory is stocked
• TQ Swag Store coupons: manage coupon code creation and maintain the running list

Benefits

• Competitive pay with equity options
• Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options
• Company-sponsored disability & life insurance
• Unlimited PTO
• 401(k) + 4% Matching
• Fully remote work + flexible working hours
• $750 work-from-home setup budget
• Paid biannual in-person company summits
• Quarterly $150 co-hanging stipend to meet up with coworkers
• Monthly $100 health and wellness benefit
• Generous paid family leave
• Annual $1,200 learning & development stipend