[Hiring] Payroll and Benefits Specialist @The PAC Group

Role Description

We are seeking a detail-oriented and experienced Global Payroll and Benefits Specialist to manage and process payroll, benefits administration, and employee expense reimbursements for our U.S.-based employees. This role is part of the HR team and plays a critical role in ensuring accurate, timely, and compliant payroll, tax, benefits, and expense operations across multiple states.

The ideal candidate will be well-versed in U.S. payroll regulations, multi-state tax compliance, and employee benefits administration, and will demonstrate a high level of accuracy and discretion. The Payroll and Benefits Specialist will serve as the in-house expert on payroll operations, compliance, benefits deductions, and system optimization within ADP Workforce Now, ADP SmartCompliance, and Concur, partnering closely with HR, Accounting, and Operations teams.

• Act as the primary system administrator for ADP Workforce Now payroll, benefits, and timekeeping modules.
• Process bi-weekly payroll and employee expense reimbursements for U.S. employees using ADP Workforce Now, ensuring accuracy of all earnings, deductions, and tax withholdings.
• Administer employee benefits within payroll, including medical, dental, vision, life insurance, disability, and retirement plan deductions.
• Manage payroll across multiple states, ensuring compliance with federal, state, and local tax regulations and wage and hour laws.
• Utilize ADP SmartCompliance to manage payroll tax filings, wage garnishments, unemployment claims, employment verifications, and regulatory compliance.
• Oversee multi-state payroll tax registrations, jurisdiction setup, and ongoing tax compliance as the company expands into new states.
• Manage all pay components including regular wages, bonuses, commissions, overtime, expense reimbursements, deductions, benefits contributions, and garnishments.
• Maintain accurate payroll and benefits records, reconcile payroll reports and deductions, and resolve discrepancies in a timely manner.
• Partner with HR to support benefits administration processes including open enrollment, benefits changes, and qualifying life events.
• Prepare and distribute W-2s, 1099s, and other year-end payroll tax documents.
• Support internal and external audits (e.g., financial statement audits, workers’ compensation, 401(k), and payroll tax audits) with accurate payroll and benefits documentation.
• Collaborate with HR and Finance teams to ensure accurate benefit deductions, garnishments, and other payroll-related transactions.
• Support Finance in payroll-related journal entries, audits, and reporting.
• Respond to employee inquiries regarding pay, benefits deductions, taxes, expense reimbursements, and payroll policies.
• Maintain payroll and benefits policies and procedures documentation and drive best-practice adoption across departments.
• Stay current on changes in payroll, tax, and benefits regulations and recommend process improvements.
• Identify opportunities to improve payroll processes, system utilization, and reporting within ADP Workforce Now and ADP SmartCompliance.
• Own and administer the Concur expense reporting system, ensuring accurate and timely processing of employee expense reports and reimbursements.
• Serve as the primary point of contact for Concur-related inquiries, training, and troubleshooting.
• Collaborate with Finance and HR to ensure expense policies are enforced and reimbursements are processed in alignment with company guidelines.
• Maintain confidential payroll and employee benefits data in accordance with company policies and regulatory requirements.

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, Human Resources, or related field preferred.
• 5+ years of experience in U.S. payroll processing and administration.
• Strong knowledge of federal, state, and multi-state payroll tax regulations.
• Demonstrated experience administering payroll-related benefits deductions and coordinating with HR and accounting teams.
• Hands-on experience with ADP Workforce Now and ADP SmartCompliance.
• Proficiency with payroll systems and Microsoft Excel.
• High level of accuracy, attention to detail, and confidentiality.
• Excellent organizational, analytical, and communication skills.
• Must be able to speak and write fluently in English.
• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) is a plus.

Requirements

• Experience in processing multi-state payroll and managing state tax registrations and compliance.
• Familiarity with employee benefits administration, including 401(k), health benefits, and compliance requirements.
• Experience with Concur Expense, BambooHR, ADP HRIS systems, and timekeeping software.
• Experience supporting payroll-related audits and regulatory reporting.
• Experience supporting multi-state or distributed workforces.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Benefits

• We celebrate diversity and are committed to creating an inclusive environment for all employees.
• All employment decisions are made based on qualifications, merit, and business needs, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• The salary range for this position is dependent upon experience, education, and qualifications.
• Pay Range: $90,000 — $90,000 USD