[Hiring] Manager of Clinical Compliance @Eleanor Health

Role Description

As a Manager of Clinical Compliance, you will be a national leader in achieving and maintaining licensing and accrediting. This position requires up to 50% travel, strong organizational skills, ability to work from a home office or clinic office location, and demonstrated ability with excel, word, and PowerPoint.

• Serve as a subject matter expert on licensing and accreditation needed to deliver and expand Eleanor Health’s clinical care delivery into new and established markets.
• Build and maintain relationships with external entities, partners, auditors, surveyors, and payers.
• Serve as a collaborative partner with internal department leaders.
• Directly supervise and support the Clinical Compliance team of Analysts and Coordinators.
• Responsible for maintenance of job descriptions, scorecards, performance reviews, PTO, etc.
• Manage acquisition and maintenance of all clinic or state licenses, accreditations, and certifications of the national organization, state entities, and individual clinics.
• Manage audits and surveys associated with facility licensure and accreditation.
• Oversee training and application of licensing expectations and accreditation standards.
• Manage external portals and internal sources of truth.
• Using your healthcare compliance expertise, lead the organization in its awareness and understanding of federal guidelines, state regulations, and certification standards.
• Work alongside functional and market leaders to equip teams with actionable and accurate clinical compliance expectations.
• Oversee the accuracy and effectiveness of organizational policies and procedures.
• Partner with Sr. Director of CQCM to inform Clinical Compliance strategy and KPIs.
• Proactively assess and report resource barriers and/or support needed to meet internal and external timelines.
• Provide data-driven feedback on Eleanor’s performance.
• Analysis of staffing, vendors, options, implementation plans, and expectations.
• Oversee response to all reported incidents and grievances.
• Oversee and lead the Medical Records function of Eleanor Health.
• Other responsibilities and tasks as needed and assigned.

Qualifications

• Have at least five years of experience in healthcare compliance and management.
• Have experience with CARF accreditation.
• Have expertise in navigating multi-state licensure landscapes, at least 10+ states.
• Have experience with policy and procedure management tools and technology solutions.
• You are passionate about empowering others to understand and build compliant workflows and systems.
• Experience with Monday.com project management board.
• Have experience serving on interdisciplinary teams and enjoy working in a collaborative environment.
• Enjoy finding opportunities to improve, developing solutions, and communicating those opportunities to peers & leaders in an actionable and collaborative way.
• Enjoy meeting new people and establishing mutually beneficial working relationships.
• Technically savvy and ability to use G-Suite effectively.
• Capability to work remotely from either a home office or a clinic office.

Requirements

• Strong interpersonal skills.
• Effective communication & high responsiveness.
• Meticulous attention to detail while keeping macro-level view.
• Excellent organizational skills.
• Clear writer of standardized operational policies and procedures.
• Flexible and adaptable to rapid change & quick deadlines.
• Possessing innovative and critical thinking skills.
• Demonstrating the ability to grasp new concepts rapidly.

Benefits

The total target annual compensation range for this position is $70-85,000. The actual compensation offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.

• Generous Paid Time Off (prorated for new employees)
• 12 Vacation days
• 12 Wellness (Sick) days
• 3 Floating holidays
• 9 Company-observed holidays
• Jury Duty, Voting Leave, and other forms of paid time off may be available.
• Eleanor-paid medical and dental insurance plans, with affordable vision coverage.
• 401(k) plan with 3% match.
• Short-term disability.
• Long Term Disability (employee paid).
• Life Insurance (both Eleanor and employee-paid options are available).
• Family Medical Leave designed to provide flexibility and financial peace of mind for approved family and medical reasons.
• Wellness Perks & Benefits including Mindfulness App Reimbursement and EAP with eight face-to-face sessions.
• Virtual health and wellness visits covered by our medical plan.