[Hiring] Human Resources Coordinator, Shared Service Centre @Jobgether

Role Description

This role offers the opportunity to provide crucial support to HR operations across multiple regions, ensuring smooth onboarding, payroll, benefits administration, and data management for professionals. You will work closely with internal teams and external vendors, contributing to the efficiency and reliability of shared service processes. Your work will directly impact employee experience, compliance, and operational excellence across the organization.

• Support end-to-end onboarding processes, including payroll, benefits enrollment, and system setup for professionals across the region.
• Maintain accurate professional records and ensure timely updates in HR platforms, managing personal and employment-related data with high precision.
• Coordinate with payroll providers to supply accurate time, expense, and other relevant data for processing.
• Execute administrative tasks related to visa renewals, timesheet submissions, and benefits documentation, ensuring compliance with local regulations.
• Communicate effectively with professionals and internal stakeholders to resolve queries and provide guidance on administrative processes.
• Participate in audits, process improvements, and quality checks to maintain service excellence and adherence to SLAs and SOPs.
• Collaborate with international teams across different time zones to ensure seamless HR operations and support.

Qualifications

• 2–5 years of experience in Shared Service Centres, preferably with HR experience.
• Proficient in written and verbal English, with the ability to communicate clearly and professionally.
• Strong proficiency in MS Office and HR systems; familiarity with payroll and benefits administration processes.
• Ability to troubleshoot routine process issues, prioritize tasks, and meet established SLAs.
• Excellent interpersonal skills, capable of maintaining positive relationships with stakeholders and team members.
• High attention to detail, strong time management skills, and self-motivation to manage multiple tasks efficiently.
• Flexibility to work across different time zones and in a multicultural, remote-first environment.
• Capability to provide constructive feedback on process improvements and contribute to operational excellence.

Benefits

• Competitive salary with potential bonus opportunities.
• Health, dental, and vision insurance coverage.
• Paid parental leave and flexible time-off policies.
• Professional development support, including educational reimbursements and workshops.
• Remote-first model with flexibility to accommodate work-life balance.
• Sabbatical options after milestone years of service.
• Collaborative, diverse, and inclusive work culture.