[Hiring] HR Services Advisor @Global CS Japan K.K.

Role Description

The HR Services Advisor is a pivotal role supporting our global clients in navigating HR processes. The HR Services Advisor (Japan) will act as the main point of contact for HR inquiries throughout the worker life cycle, collaborating closely with the local HR Services Manager and various global teams to ensure smooth onboarding, legal compliance, and effective support for complex HR projects.

• Act as the main point of contact for HR-related inquiries throughout the worker life cycle.
• Support the delivery of HR processes, including handbooks, policies, and procedures.
• Ensure legal compliance in all aspects of HR operations.
• Assist in developing and maintaining various employment contracts.
• Collaborate with the HR Services Manager on complex HR projects/issues.
• Contribute to offboarding processes, including voluntary & involuntary exits and retirements.
• Identify gaps in processes and recommend/implement changes to mitigate risks.
• Collaborate with associated benefit providers to ensure legally compliant benefit packages for workers.
• Provide benefit costing updates to Supply Chain and Line Management.
• Offer support in payroll-related tasks as needed.

Qualifications

• At least 3 years of relevant Local Labor Law/HR experience.
• Strong communication skills in both the Local language and English.
• Experience working with local labor law and regulations.
• Attention to detail, organizational skills, and resilience.
• High level of accountability and initiative.
• Deadline-oriented with experience in Zendesk or any ticketing system (advantageous).
• Customer service focus.

Benefits

• Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work.
• Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family.
• Make a difference: Get 2 paid charitable days off to contribute to causes you believe in.
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
• International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
• Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.