[Hiring] HR + Recruiting Manager @Serv Recruitment Agency

Role Description

We are hiring a HR & Recruiting Manager to own the full employee lifecycle, from recruiting and onboarding through performance management, compensation, benefits, and career development. This is a strategic and hands-on role where success depends on building high-performing teams, creating scalable people systems, and ensuring employees are supported to thrive in a fast-paced environment.

Position Responsibilities

• Partner with leadership to define hiring needs and role requirements
• Build and manage a high-quality multi-step interview process
• Source, screen, interview, and evaluate candidates across all open roles
• Manage candidate communication and interview scheduling efficiently
• Own onboarding to create a strong new hire experience
• Maintain employee documentation, records, and handbook updates
• Design and manage the company performance review process
• Support leadership with performance improvement plans and employee development
• Partner on compensation planning, raises, and promotions
• Administer benefits, PTO policies, and employee support requests
• Manage employee growth plans and training initiatives
• Coordinate gifting, recognition, and internal culture programs
• Ensure HR practices remain compliant and aligned with company values

Qualifications

• 5+ years of experience in HR, People Operations, and Recruiting
• Experience managing full-cycle recruiting and onboarding
• Experience in startup, fast-growth, or entrepreneurial environments preferred
• Experience hiring executive or C-level talent preferred
• Strong understanding of HR best practices, benefits, and employee documentation
• Experience using AI tools to improve recruiting or HR workflows preferred
• Strong organizational and process-building skills
• Excellent communication and stakeholder management ability
• High discretion with sensitive employee matters
• Proactive, solutions-oriented mindset with strong follow-through

About You

• You are a high-accountability people leader who combines empathy with execution.
• You know how to create structure, maintain high standards, and build trust across a team.
• You are energized by helping businesses grow through better hiring, stronger systems, and exceptional employee experiences.
• The perfect fit for our team is a builder who enjoys creating systems from scratch and improving processes.
• Comfortable balancing strategy with day-to-day execution.
• Highly organized and responsive in a fast-paced environment.
• Strong communicator with emotional intelligence and professionalism.
• Someone who values accountability, ownership, and continuous growth.
• Passionate about culture and helping high performers succeed.

Compensation

Base Salary: $85,000 to $100,000

Benefits

• Unlimited PTO after 6 months plus company holidays
• 401(k) with employer match after 6 months
• Profit-sharing retirement contributions based on tenure and plan factors
• $2,000 first-year wardrobe stipend
• Home office stipend
• Annual fully paid team incentive trip
• Monthly wellness center access for Georgia-based employees

Location

Remote (USA)

Schedule

Monday through Friday, 9:00 AM to 5:00 PM EST